Support Jobs in Point Mugu NAWC, CA

1 job found

Include remote jobs

Today

Desktop Support Technician

Leidos Point Mugu NAWC, CA

Point Mugu NAWC, CA

Today

$30 - $34/hr Full time Customer Support Desktop Support End User Support

Apply Now

Job Description

Leidos is seeking a mid-level Desktop Support Technician to support a government site at Point Mugu NAWC, CA as part of the Field Services team. In this onsite role, you will deliver direct desk-side help, troubleshoot and repair a range of IT devices, and handle customer tickets in alignment with established Service Level Requirements (SLRs).

You will work as the point of contact for day-to-day end-user computer issues, ensuring tasks are completed within required timelines and escalating or supporting complex problem resolution with other technicians when needed.

What you’ll do

Manage customer ticket resolution according to established Service Level Requirements (SLRs)
Follow proper ticket-handling procedures per the guidelines in place
Troubleshoot and resolve end-user computer issues covering both hardware and software concerns
Complete customer-related tasks within the timeline set for each request
Troubleshoot and resolve issues with local and networked Multi-Function Devices, printers, and other hardware components
Support other technicians in resolving more complex issues

What you bring

US Citizen with an active DoD Secret Clearance
HS diploma and 4+ years of relevant experience; additional related education or certifications may be considered in lieu of experience
Valid DoD 8570 IAT Level II certification: Security+ or higher
Demonstrated expertise in IT Enterprise Operations
Excellent customer service skills
Excellent oral and written communication skills
Ability to lift and carry 50 lbs. for up to 100 feet at a time; ability to lift 25 lbs. vertically using ladders
Ability to work in confined spaces (such as raised floors or communications closets) and in noisy environments (such as data centers and operations centers), and to stand or sit for 8 hours at a time
Ability to use basic hand tools (such as screwdrivers and wrenches) while rack mounting active and passive equipment using small screws and brackets
Normal color vision to identify different colors of wires and cables; correctable vision to 20/20 or better; depth perception to judge distance between objects for safe work in confined spaces and on ladders
Ability to use and read digital test equipment, including OTDR (optical time-domain reflectometer)
Ability to drive a personal or corporate vehicle (depending on availability) to different locations to troubleshoot and work on projects; valid state license required

Technologies

OTDR (optical time-domain reflectometer)
Security+

Location and pay

Work location: Support a government site at Point Mugu NAWC, CA (onsite)
Hourly rate: $30/hour to $34/hour
Pay range: $50,700.00 to $91,650.00

Benefits

Health and Wellness programs
Income Protection
Paid Leave
Retirement

Posting date: October 30, 2026

View full job page →

Get Support Jobs in Point Mugu NAWC, CA alerts

New Support Jobs in Point Mugu NAWC, CA, daily.