The In-Home Sales and Tech Support role is a part-time, onsite opportunity in Schiller Park, IL, combining field sales with technical assistance at customers’ residences. It emphasizes a Serve, Solve, Sell approach, with paid training and a compensation package that includes base pay, commissions, mileage reimbursement, and a phone stipend.
Responsibilities
- Engage with customers in their homes, offices, or other locations on a pre-scheduled basis to meet or exceed sales targets.
- Deliver exceptional service throughout each interaction, prioritizing the customer experience.
- Apply technical know-how to identify and resolve issues, offering clear solutions regardless of the customer’s level of tech comfort.
- Ensure customers leave with a workable resolution and a product aligned to their future tech needs.
- Leverage a growing product range to tailor solutions, actively listen to uncover needs, position offerings effectively, and use negotiation and communication skills to close the sale.
- Begin with paid training to prepare for independent field work.
- Support the business during its busiest hours.
Requirements
- Comfort in a performance-driven sales environment with set targets.
- Valid driver’s license and a satisfactory driving record with at least one year of driving experience.
- Proof of valid car insurance (Manhattan excluded).
- Personal vehicle (motorcycles not accepted). Travel within neighborhoods and cities surrounding the inventory warehouse, up to 120 miles one-way.
- Varied five-day workweek designed to meet customers on their schedule, including evenings, weekends, and holidays.
- Personal cellphone to stay informed on the job.
- Comfort with working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-minded with a passion for learning a broad range of skills applicable across careers.
- Naturally outgoing and comfortable with frequent human interaction.
- Note: Work hours may vary based on business needs and market demand; flexibility may be required.
Pay and Benefits
- Base hourly rate of $26.90, plus mileage reimbursement based on IRS guidelines (paid weekly).
- Uncapped commissions based on sales performance (paid bi-weekly).
- Phone stipend of $35 per month.
- Earned pay can be accessed early, with bi-weekly payroll for base and commissions.
- Three weeks of paid training, prioritizing your success.
Part-Time Schedule
This is a part-time role with afternoon and evening availability required. Onsite work in Schiller Park, IL, with a focus on engaging customers during peak demand periods.
About the Role
As an In-Home Sales and Tech Support professional, you will operate on the front lines during peak hours, combining entry-level sales experience with hands-on technical support. Paid training equips you to work independently in the field.
What You’ll Bring to the Team
- Experience in a sales environment with clear targets.
- Valid driver’s license, satisfactory driving record, and at least one year of driving experience.
- Ability to provide proof of valid car insurance (Manhattan excluded).
- Personal vehicle capable of servicing neighborhoods around the inventory warehouse, with a maximum one-way travel distance of 120 miles.
- Willingness to work across a varied 5-day schedule, including evenings, weekends, and holidays.
- Personal cellphone for job duties.
- Comfort working around household pets.
- Strong, persuasive communication and goal-driven mindset.
- Curiosity and openness to learn a wide set of skills applicable to multiple career paths.
- Outgoing personality and enthusiasm for meaningful customer interactions.
- Note: Work hours may vary based on business needs and market demand; flexibility may be required.
Health and Safety Measures
Employee health and safety are priorities, with policies in place to support safe interactions when meeting customers in their homes.
Get to Know Us
Asurion is a global tech solutions leader that values employees across all levels. Our services help millions of customers worldwide, with a culture grounded in listening, integrity, and a commitment to solving customer needs.
