In-Home Sales & Tech Support (Part Time)

Part-time, in-home field sales and tech support, onsite in Schiller Park, IL, requiring daily travel to customer residences. This role follows a Serve, Solve, Sell approach and includes paid training, a base hourly rate plus commissions, mileage reimbursement, and a phone stipend.

Responsibilities

• Act as a Field Sales Representative delivering the Serve, Solve, Sell approach in-home, in-office, or wherever customers are located.
• Begin with paid training to prepare for independent field work.
• Build product knowledge and gain hands-on sales experience while developing communication, negotiation, and problem-solving skills.
• Receive ongoing coaching and mentoring to support growth and maintain confidence and tech fluency.
• Serve: meet customers in their preferred location and pre-schedule interactions to achieve and exceed sales targets.
• Serve: provide exceptional customer service throughout the interaction, prioritizing the customer.
• Solve: apply expertise to address and resolve tech issues with clear, understandable solutions for all levels of tech knowledge.
• Solve: ensure customers leave with a working resolution and a product aligned with future tech needs.
• Sell: offer tailored solutions from Asurion’s growing product range.
• Sell: listen actively to identify customer needs and position products to meet those needs.
• Sell: leverage strong negotiation and communication skills to close appropriate sales opportunities.

Requirements

• Comfortable in a sales environment with established targets.
• Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
• Ability to provide proof of valid car insurance (Manhattan excluded).
• Access to a personal vehicle (excluding motorcycles); travel can occur within neighborhoods and cities surrounding the inventory warehouse, up to a maximum of 120 miles one-way.
• Open to a varied 5-day week schedule, including evenings, weekends, and holidays to meet customers on their timeline.
• Personal cellphone for on-the-job updates and communications.
• Comfort with working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a willingness to learn a broad set of skills applicable to multiple career paths.
• Naturally outgoing and enjoys human interaction.
• Note: Work hours may vary based on business needs and market demand; flexibility may be required.

Benefits

• Base hourly rate is guaranteed for all hours worked, with bi-weekly pay and options for early access to earned pay.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• $35 monthly phone stipend.
• Three weeks of paid training to support early success and growth.

What You Can Expect To Do

• As a Field Sales Representative, you will engage customers using the Serve, Solve, Sell framework, beginning with paid training to operate independently in the field.
• You will learn products and gain hands-on sales experience while improving communication, negotiation, and problem-solving skills, with ongoing coaching to sustain confidence and tech proficiency.
• In the field, you will apply the model consistently:
  • Serve: meet customers in-home, in-office, or at convenient locations; interactions are pre-scheduled to help you meet and exceed sales targets.
  • Serve: deliver exceptional customer service throughout the interaction.
  • Solve: address and resolve tech issues with clear explanations for all levels of tech knowledge.
  • Solve: ensure customers depart with a viable resolution and a product addressing future tech needs.
  • Sell: present tailored solutions from Asurion’s product lines.
  • Sell: actively listen to identify needs and position products accordingly.
  • Sell: apply strong negotiation and communication skills to close appropriate sales opportunities.

About the Role

We are seeking an In-Home Sales & Tech Support professional to work during peak hours. This entry-level position is well suited for individuals starting their careers who enjoy interacting with people and want hands-on sales experience.

Get to Know Us

Click to see our day in the life video. Asurion is a global tech solutions leader that seeks to value employees at every level. Our products and services serve more than 350 million customers worldwide. Our approach centers on listening to customer needs, providing accurate information, and acting with integrity to serve, solve, and sell.

Health and Safety Measures

Employee health and safety are a top priority at Asurion. Meeting customers in their homes can enhance the customer experience, and the company emphasizes ensuring that all team members feel safe while performing their duties.