Support Jobs in Shelbyville, IN

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Today

Part Time IT Help Desk Position

Southwestern Con Sch Shelby Co Shelbyville, IN

Shelbyville, IN

Today

$18+/hr Part time Cloud Platforms Computer Skills End User Support

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Job Description

Part-time IT Help Desk Technician providing frontline technical support to staff, students, and administrators, ensuring reliable access to instructional and administrative technology resources.

Responsibilities

Deliver frontline support for computers, printers, classroom technology, and software applications.
Log, track, and document requests through the help desk ticketing system.
Diagnose and resolve common issues, escalating complex problems to senior IT staff as needed.
Identify and troubleshoot student device issues, perform basic repairs when possible, and coordinate warranty or vendor repairs for external devices.
Assist with device deployments, user account management, password resets, and technology onboarding for new users.
Manage and maintain Google Workspace environments via the Google Admin Console, including user and device administration.
Support user accounts and related tasks in PowerSchool and other educational technology platforms.
Install, configure, and maintain hardware, software, and peripheral devices.
Perform basic network connectivity troubleshooting for both wired and wireless devices.
Maintain precise technology inventory, repair documentation, and asset management records.
Provide professional, customer-focused support to staff and students.

Requirements

Fundamental knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common educational technology tools.
Familiarity with PowerSchool, Google Admin Console, or similar management platforms is preferred but not required.
Strong problem-solving abilities, clear communication, and a client-focused service mindset.
Ability to work independently and collaboratively in a school setting.
Preferred enrollment in, or pursuit of, a degree, certification, or career pathway in Information Technology, Computer Science, Cybersecurity, or related field.

Technologies

Google Workspace
Google Admin Console
PowerSchool
Microsoft Office
Windows operating systems

Physical Requirements

Must be able to move between multiple buildings and classrooms throughout the school day.
Capable of lifting, carrying, and transporting technology equipment and devices.
Occasionally climb ladders or work at heights when installing, troubleshooting, or maintaining equipment.
Ability to bend, stoop, kneel, and access confined spaces to reach technology infrastructure and hardware.

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