Support Jobs in Summerville, SC

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Help Desk Technician

Jellygit Summerville, SC

Summerville, SC

Today

$21 - $24/hr Full time Active Directory Azure Ad / Entra Id Device Management

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Job Description

Jellygit is seeking an onsite Help Desk Consultant to support go-live activities and day-to-day operations in Summerville, SC. This role combines hands-on troubleshooting with direct user support, helping keep business-critical systems running smoothly. The position is available starting October 1, 2026 and will run through January 15, 2027, with potential for extension or conversion to full-time employment. Pay is $21.00 to $24.00 per hour.

Responsibilities

Provide onsite help desk support during go-live and subsequent operations.
Set up, configure, and troubleshoot computers, handheld scanners, and label printers.
Resolve user issues involving Microsoft 365, Entra ID, Intune, and Active Directory.
Record, track, and resolve requests in a ticketing system.
Escalate more complex issues and collaborate with other IT teams to restore service quickly.

Requirements

Experience in a Level 2 help desk or desktop support role (Level 2 experience preferred).
Hands-on experience configuring and troubleshooting hardware, especially handheld scanners and label printers.
Working knowledge of Microsoft 365, Entra ID, Intune, and Active Directory.
Experience using a ticketing system.
Mac support experience is a plus.

Tools and Technologies

Microsoft 365
Entra ID
Intune
Active Directory
Ticketing system

Schedule, Location, and Interview

Location: Summerville, SC (onsite), with work described as on the road.
Schedule: Six days per week; see shifts below.
Interview: Video or onsite.

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