Support Jobs in Tahoe Vista, CA

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Desktop Support Engineer

Axiom Technologies Tahoe Vista, CA

Tahoe Vista, CA

Today

Contract Desktop Support End User Support Hardware Support

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Job Description

Axiom Technologies seeks an on-demand, onsite Desktop Support Engineer to support enterprise clients at the Tahoe Vista, CA location. This is an independent contractor role focused on hands-on troubleshooting, device setup, and desktop IT support through dispatched service requests.

Onsite Support Scope

Provide on-site desktop and IT support for end users at the client location. The role includes responding to service requests, troubleshooting desktop and laptop issues, and addressing peripheral and basic connectivity problems on-site as needed.

Responsibilities

Deliver on-site desktop and IT support for end users at the client location.
Troubleshoot and resolve issues involving Windows desktops, laptops, and peripherals.
Install, configure, and maintain hardware, operating systems, and enterprise software applications.
Support network connectivity issues, including LAN troubleshooting.
Assist with device setup, replacement, and hardware installations.
Perform basic network troubleshooting using console access when required.
Document service activities and communicate updates to the service delivery team.
Follow client IT policies and security procedures while completing onsite tasks.

Required Qualifications

Strong knowledge of Windows operating systems and desktop environments.
Experience with hardware troubleshooting and replacement.
Basic understanding of networking, including LAN connectivity, switches, and routers.
Ability to diagnose and resolve desktop, printer, and peripheral issues.
Good communication and customer service skills.
Ability to work independently in onsite support environments.

Tools Required

Windows Laptop
LAN Cable
Console Cable
Screwdriver Toolkit
Basic IT troubleshooting tools

Technology Focus

Windows operating systems
Windows desktops and laptops
LAN connectivity, switches, and routers
Enterprise software applications

Contract Details

Job type: Contract
Contract structure: Independent Contractor (1099)
Start date: Immediate
Eligibility: U.S. Citizens and Green Card holders preferred
Work model: On-demand / field support role; work assignments are shared by the Service Delivery Team
Scheduling: Engineers are contacted via phone or email when support is required, with site location, SPOC details, and reporting time provided before each assignment
Hours: No guaranteed number of working hours

Location

Tahoe Vista, California 96148, USA (onsite).

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