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Technical Support Engineer, Sr. Engineer

Synopsys Boulder, CO

Boulder, CO

Today

$76k - $114k/yr Full time Electrical Engineering Senior Ansys Aedt

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Job Description

As a Senior Technical Support Engineer, you will help customers and channel partners get the most from Ansys electronics simulation tools. Synopsys is focused on turning real-world engineering challenges into faster resolutions and better product quality, and this role sits at the center of that feedback loop.

Location: Boulder, CO (onsite). Compensation: USD 76,000 - 114,000 per year. Education: Bachelor’s degree in Electrical Engineering, Computer Engineering, Physics, or related field.

What you’ll do

Provide technical support for electronics and electromagnetics simulation using Ansys AEDT, HFSS, HFSS 3D Layout, SIwave, Q3D, and AEDT Circuit
Troubleshoot moderately complex simulation issues, including signal integrity, power integrity, crosstalk, impedance, and eye-diagram analysis
Partner with customers and channel partners to understand technical requirements and recommend workflows aligned with their design objectives
Document product improvement opportunities, submit defect reports to development teams, verify fixes, and participate in field testing of new software releases
Evaluate new software releases using real customer use cases and industrial applications to support release readiness
Contribute to internal knowledge bases, technical documentation, and enablement content for the broader support team and customer base
Share customer feedback, workflow insights, and technical needs with product development and field teams to improve product quality and usability
Support successful adoption of Ansys simulation tools to reduce time to resolution and increase customer confidence
Surface real-world workflows and pain points that inform product development priorities and roadmap decisions
Improve product quality by identifying, documenting, and verifying fixes for defects and usability issues before wider release
Strengthen customer relationships through clear, practical guidance that addresses engineering challenges and builds trust in the toolset
Contribute to scalable customer excellence processes and an expanding knowledge base

What you bring

Bachelor’s degree in Electrical Engineering, Computer Engineering, Physics, or related field, with coursework or focus in high-frequency electromagnetics (Master’s degree is a plus)
Hands-on experience with Ansys HFSS, SIwave, or comparable CAE, CAD, or EDA simulation tools (or competitor equivalent)
Working knowledge in one or more areas: signal integrity, power integrity, crosstalk analysis, impedance simulations, or eye-diagram analysis
Understanding of circuit-level and timing analysis for signal integrity applications, including relevant compliance standards and design considerations
Experience with package, PCB, or connector design workflows and supporting engineering processes
Familiarity with microwave and antenna fundamentals, including S-parameters, wave propagation, and scattering analysis
U.S. work authorization required; U.S. citizenship preferred where required by customer, export control, or government contract requirements
Ability to take a vague description of a simulation problem, ask the right follow-up questions, and narrow to a reproducible issue or workflow misunderstanding
Strong organization across multiple open cases, with follow-through and appropriate escalation
Clear written communication for defect documentation, workaround explanations, and feedback summaries for product managers
Comfort working with guidance from senior engineers and an interest in building technical depth and customer-facing skills
Ability to travel domestically up to 10% of the time for customer visits, training, or team meetings

Tools and technical focus

Ansys AEDT, HFSS, HFSS 3D Layout, SIwave, Q3D, AEDT Circuit
S-parameters, eye diagrams

Benefits

Comprehensive range of health, wellness, and financial benefits
Annual bonus, equity, and other discretionary bonuses (may be eligible)
Competitive total rewards package
Base salary range across the U.S.

This position may be based at any Synopsys/Legacy Ansys U.S. office location. Candidates residing near or willing to work from a Synopsys office within the United States are encouraged to apply, including those willing to relocate.

Your recruiter will share more about the team structure and mission during the interview process.

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