Rockwell Automation Support Jobs

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3d ago

Sr. Specialist, Technical Support

Merck Rahway, NJ

Rahway, NJ

3d ago

$106k - $167k/yr Full time Senior Active Directory Allen-Bradley

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Job Description

A senior level IT/OT infrastructure and technical support professional onsite in Rahway, NJ, owning end-to end cGMP compliant IT/OT systems for research laboratories and manufacturing operations.

Responsibilities

Design and develop secure HMI components within IT/OT platforms, including DeltaV DCS, control historian, and PLCs
Assist integration of OT and HMI applications with gateways, control systems, and communication protocols
Operate and maintain OT systems, tools, and applications
Support IT/OT services such as asset inventory and configuration management
Perform risk assessments, obtain permits, and manage technician allocation
Conduct investigations, process change requests, and ensure compliance with engineering documentation standards using best practices
ROBO administration, server builds, and backup and recovery activities
Provide local network support including access switch provisioning and troubleshooting
Coordinate IP address management for Rahway and West Point sites, including the VIM network
Administer firewall rules for systems spanning multiple VLANs at Rahway (BAS, Empower, LabX, Thermo, DeltaV mobile)
Troubleshoot issues with servers and virtual machines
Set up and troubleshoot DeltaV virtual controllers
Configure Active Directory groups
Monitor SAN storage and server space usage
Support Digital Transformation initiatives involving system integrations, data connectivity, analysis/modeling, validation methods, and manufacturing optimization

Requirements

5+ years of DeltaV batch automation experience, preferably in a pharmaceutical environment
Proven ability to resolve software and automation problems and maintain reliable operation of building control and automation systems while adhering to global standards
Experience in commissioning and qualification of automated systems aligned with CSV requirements in a GxP regulated environment
Extensive knowledge of GxP, Health, Safety & Environment, and Quality systems
Excellent communication skills
Bachelor’s degree in Life Science or a minimum of 3 years of equivalent practical experience in automation control within a regulated environment
Solid understanding of computer validation/SDLC principles and automation change control (GAMP 5)
Strong technical competence with knowledge of pharmaceutical industry processes and practices
Familiarity with network, cloud, and virtual server technologies
Knowledge of SCADA, MES, and LIMS in support of pharmaceutical manufacturing processes
Demonstrated project management capabilities and an entrepreneurial, self-starting approach
Ability to work independently across time zones with clear communication across cultures and organizations

Technologies

DeltaV, DCS, Control Historian, PLCs, HMI
ROBO administration, server builds, backup and recovery
VMs/Virtualization, Active Directory
SCADA, MES, LIMS
Allen Bradley PLC, Siemens PLC
SAN, BAS, Empower, LabX, Thermo, DeltaV mobile, VIM network

Benefits

Medical insurance
Dental insurance
Vision insurance
Other insurance benefits for employee and family
401(k) retirement plan
Paid holidays and vacation
Compassionate and sick days

Required Skills

Active Directory
Allen Bradley PLC
Availability Management
Change Controls
Engineering Document Management
Incident Management
IT Infrastructure and IT Support
IT Operations and Service Delivery
Project management and QA familiarity
PLCs (Programmable Logic Controller)
Siemens PLC
SLA Management
Software configurations and general IT Software knowledge

Preferred Skills

Current Employees apply HERE
Current Contingent Workers apply HERE

Residency and Compliance

US and Puerto Rico residents only; accommodations available during the hiring process if needed
San Francisco residents: fair chance considerations
Los Angeles residents: fair chance considerations

Logistics

Travel required: No travel
Flexible work arrangement: Hybrid
Shift: Not indicated
Valid driving license: No
Hazardous materials: N/A
Posting end date: 07/18/2026
Requisition ID: R405062

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