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Today

Technical Support and Validation Engineer

NOKIA United States

United States

Today

Full time Engineering Support Network Support Technical Support

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Job Description

Join Nokia in the United States onsite to support and validate microwave radio solutions for the North American market. This role combines hands-on lab work, customer interaction, and cross-functional collaboration to help ensure strong product performance, regulatory compliance, and reliable outcomes for customers.

What you’ll do

Perform homologation testing of microwave radio products for North America.
Provide technical support to the Test Engineering Center (TEC) team.
Support the integration factory with troubleshooting and validation activities.
Analyze field issues, then collaborate with development teams to define and implement solutions.
Execute product verification and validation activities across the product lifecycle.
Conduct qualification testing and produce detailed technical reports.
Troubleshoot complex microwave networks and RF measurement setups.
Interact directly with customers to handle technical inquiries and requirements.
Coordinate with cross-functional teams to ensure alignment with regulatory standards.
Maintain test equipment and laboratory procedures to support accurate results.

What you bring

Solid understanding of microwave systems, including Ethernet interfaces, RF transmitters/receivers, and modem operation.
Hands-on lab experience performing basic system and RF measurements.
Working knowledge of microwave transmission principles and qualification testing.
Proven ability to troubleshoot complex microwave networks and resolve issues.
Strong customer-facing skills, with the ability to explain technical concepts clearly.
Experience generating comprehensive technical reports and documentation.
Familiarity with IP routing and switching technologies (TCP/IP, BGP, OSPF, MPLS, VPNs) is a plus.
Ability to collaborate with development, test, and integration teams.
Knowledge of North American regulatory requirements for microwave radio equipment.

Inclusion and recruitment process

Nokia acts inclusively and respects the uniqueness of people.
Recruitment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status, or other characteristics protected by law.
The recruitment culture is built on respect.
If you’re interested but don’t meet every listed requirement, you are encouraged to apply.
The length of the recruitment process may vary depending on the role’s requirements.

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