Classroom Technology Support Jobs

1 job found

Today

Rhodes College Memphis, TN

Memphis, TN

Today

Full time Av Support Classroom Technology Desktop Support

Join Rhodes College’s Academic Technology Team supporting endpoints and classroom technologies across campus.

Provide technical support for desktop and laptop computers, software, printers, peripherals, and related technology.
Configure, deploy, maintain, troubleshoot, and replace computers for faculty, staff, labs, and classrooms.
Install and maintain operating system updates, software, security patches, and standard applications using SCCM and Intune.
Handle support requests in coordination with the Help Desk and other Information Services staff.
Support classroom audiovisual systems, including displays, projection systems, control systems, and instructional technologies.
Collaborate with Academic Technology staff on desktop standards, technology deployments, upgrades, and preventative maintenance.
Maintain current knowledge of desktop, endpoint management, audiovisual, and instructional technologies.

Associate’s degree in information technology, computer science, or a related field (required).
Experience supporting desktop and laptop computers in a professional or higher education technology support environment.
Working knowledge of Windows operating systems, desktop hardware, software, printers, peripherals, networking fundamentals, and common troubleshooting practices.
macOS familiarity and Apple computer experience (preferred).
Experience with Apple device management tools such as JAMF (beneficial, not required).
Familiarity with centralized endpoint management, software deployment, imaging, configuration management, or similar enterprise technology management tools (preferred).
Familiarity with audiovisual equipment, technology-enabled classrooms, or instructional technology (beneficial).
Excellent customer-service, communication, organizational, and problem-solving skills.
Ability to work collaboratively with other technical staff while independently managing assigned support requests and projects.

Light work: general office environment requiring sitting at a desk and frequently walking between buildings.
Frequent computer work, keyboard use, and telecommunications.
Manual dexterity required for keyboard and writing activities (frequent).
Visual acuity required (frequent) to read and review print and electronic documents.
Some physical skill required to lift and work on equipment in tight and poorly lighted spaces (such as under desks and workstations).
Mobility sufficient to move about the office and walk from building to building throughout campus.
Occasional climbing of ladders and stairs may be required.
Candidate may be required to work above head on equipment and components.
Lifting and moving of computer components and peripherals weighing between 40 and 90 pounds will be required.
Physical demands must be met to successfully perform essential job functions.

Location: Memphis, TN (onsite)

New Classroom Technology Support Jobs, daily.