Support Jobs in Memphis, TN

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18d ago

In-Home Sales & Tech Support (Part-Time)

Asurion Memphis, TN

Memphis, TN

18d ago

$23 - $23/hr Part time Consultative Sales Customer Service Customer Support

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Job Description

Part-time in-home sales and tech support in Memphis, TN (onsite) with an hourly wage of USD 23 per hour, paid training, mileage reimbursement, a $35 monthly phone stipend, and sales commissions.

Responsibilities

Support customers on the front lines using the Serve, Solve, Sell approach.
Complete a paid training program to prepare for independent field work.
Meet customers in-home, in-office, or at other locations; Asurion pre-schedules interactions to help you meet and exceed sales targets.
Deliver exceptional customer service throughout every interaction, always prioritizing the customer.
Diagnose and resolve tech issues, explaining solutions clearly to customers of all technical levels.
Ensure each interaction ends with a working resolution and a product that supports future tech needs.
Leverage Asurion’s expanding product lineup to tailor recommendations for each customer.
Actively listen to identify needs and position products to meet those needs.
Apply strong negotiation and communication skills to pivot smoothly and close the right sale.

Requirements

Comfortable in a sales environment with defined targets.
Valid driver’s license and a satisfactory driving record with at least one year of driving experience.
Proof of valid car insurance required (Manhattan excluded).
Personal vehicle required (no motorcycles).
Customer service appointments located in neighborhoods and cities surrounding your inventory warehouse.
Travel up to 120 miles one-way.
Five-day workweek with a varied schedule including evenings, weekends, and holidays to meet customers on their timeline.
Personal cellphone required for on-the-job updates.
Comfortable working around household pets.
Efficient, adaptable, goal-oriented with persuasive communication skills.
Open-minded with a willingness to learn a broad set of skills for diverse career paths.
Naturally outgoing and energized by human interaction.
Work hours may vary based on business needs and market demand; flexibility may be required.

Benefits

Base hourly rate guaranteed for all hours worked, with bi-weekly pay; earned pay can be accessed early.
Uncapped commissions based on sales performance, paid bi-weekly.
Mileage reimbursement according to IRS guidelines, paid weekly.
Phone stipend of $35 per month.
Three weeks of paid training focused on your success.

Health and Safety Measures

At Asurion, health and safety are top priorities. Meeting customers at their homes supports a strong customer experience, and we take steps to keep employees safe while performing their duties.

Get to Know Us

Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information.

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