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Data Pipeline Support Jobs

2 jobs found

1d ago

Database Technical Support Engineer/DBA

VeloDB INC Sunnyvale, CA

Sunnyvale, CA

1d ago

$96k - $144k/yr Full time Analytics Apache Doris Application Support

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Job Description

VeloDB INC is hiring an experienced Database Technical Support Engineer/DBA to support enterprise customers running mission-critical VeloDB / Apache Doris deployments in production.

Responsibilities

Provide technical support to enterprise customers using VeloDB / Apache Doris in production environments
Diagnose and resolve issues across deployment, configuration, operation, performance, and availability
Troubleshoot distributed database clusters, including:
- SQL execution
- Data ingestion
- Storage and networking problems
- System resource issues
Lead root cause analysis (RCA) for complex production incidents and deliver clear technical recommendations
Support installation, upgrades, migrations, backup & recovery, and high availability configurations
Analyze and optimize SQL queries, schemas, partitions, indexes, and system configurations to improve performance
Work directly with customers to understand technical issues, manage support cases, and drive them to resolution
Collaborate with VeloDB engineering and R&D teams to reproduce issues, identify bugs, and improve product reliability
Create technical documentation, troubleshooting guides, and internal knowledge-base articles
Participate in escalation and on-call support when needed

Requirements

5+ years of experience in database administration, database engineering, production engineering, or technical support
Hands-on experience with distributed or analytical databases
Strong knowledge of SQL and Linux
Experience managing and troubleshooting production database clusters
Strong understanding of distributed systems, high availability, fault tolerance, backup & recovery, and database performance optimization
Strong troubleshooting and root-cause analysis skills
Ability to communicate effectively with customers and engineering teams
Comfortable working independently in a remote environment

Technologies

VeloDB, Apache Doris, SQL, Linux
ClickHouse, StarRocks, Teradata, Greenplum, Vertica
AWS, GCP, Azure
Kubernetes, Kafka, Flink, Spark
Prometheus, Grafana

Benefits

401(k)
Flexible schedule
Paid time off

Location: Sunnyvale, CA (hybrid)

Salary: USD 96,000 - 144,000 per year

Preferred Qualifications

Experience with Apache Doris / VeloDB or analytical platforms such as ClickHouse, StarRocks, Teradata, Greenplum, Vertica, or similar
Experience with AWS, GCP, or Azure
Familiarity with Kubernetes and containerized database deployments
Experience with data ecosystem technologies such as Kafka, Flink, or Spark
Familiarity with monitoring tools such as Prometheus and Grafana

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2mo ago

SQL Technical Support Representative

Jack Henry & Associates Allen, TX 🇺🇸 Remote

Allen, TX

2mo ago Closed

$60k - $80k/yr Full time Azure Data Factory Cloud Platform Cloud Platforms

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

Provide post-implementation technical support to clients using fraud prevention and compliance solutions as part of Jack Henry’s Financial Crimes Solutions team.

Responsibilities

Monitor customers’ daily extract, transform, and load (ETL) data processes
Investigate and resolve issues to help maintain data accuracy and completeness
Handle troubleshooting and issue resolution through cases or phone in line with service level standards
Coordinate with internal Jack Henry partners and customers to drive resolution
Follow documented departmental and corporate standards
Perform other job duties as assigned

Requirements

6 years of experience in a technical support role
4 years of experience writing queries for research in SQL Server or PostgreSQL
2 years of experience with Azure, including Azure Data Factory or SQL Server Integration Services, or similar cloud technologies
Experience researching, analyzing, and resolving complex problems
Strong communication, customer interaction, organization, and time management skills
Ability to participate in an after-hours on-call rotation

Technologies

SQL
SQL Server
PostgreSQL
Azure
Azure Data Factory
SQL Server Integration Services (SSIS)

Nice to have

Experience in fraud or AML compliance within a financial institution
Experience working with bank or financial data and data relationships
Bachelor’s degree in a technical discipline
Network troubleshooting experience

Location: Allen, TX (remote). Remote work is available for candidates living within approximately 70 miles of specified office locations.

Compensation: USD 59,750 - 80,000 per year.

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