Digital Signage Support Jobs

1 job found

Today

IT Support Specialist

DSignage Doral, FL

Doral, FL

Today

$55k - $65k/yr Full time Application Support Computer Skills Customer Service

Apply Now

Job Description

DSignage is hiring a full-time IT Support Specialist to act as a single point of contact for technical support and digital signage-related work. This onsite role in Doral, FL supports live installations end to end, from pre-install equipment staging to remote troubleshooting and client request management with SLA adherence.

What you’ll do

Configure, program, and stage media players, screens, and network components internally so equipment is prepared and tested before field deployment.
Act as the internal contact for team members onsite, delivering remote real-time troubleshooting, validating network connectivity, and guiding remote system setup during live installations.
Diagnose and resolve computer hardware and software issues; manage client requests using Zoho Desk while maintaining strict SLA requirements.
Upload and schedule client content across multiple Content Management Systems (CMS).
Identify potential new business opportunities during client interactions and refer leads to the Sales Department.

What you bring

Minimum 3 years of experience in IT support, digital signage, installing A/V equipment, or coding.
A Bachelor’s degree is preferred (a degree in Computer Science or a related field is preferred, but not required).
Strong working knowledge of Adobe Creative Suite, web design, video editing, sound synchronization, animation, and basic video codecs.
Core development experience with HTML5, JavaScript, PHP, and CSS3.
Deep understanding of PC internals (storage, RAM, GPU), networking fundamentals, and hands-on hardware troubleshooting.
Proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) and Zoho.
Experience with Zoom, Microsoft Teams, or building automation systems (example: Crestron) is a plus.
Hands-on experience with one or more: WordPress, Drupal, Adobe Experience Manager (AEM), Scala CMS, or 22 Miles.
Ability to provide support using company vehicles if needed, including a valid driver’s license, excellent driving skills, and a clean driving record.
Strong analytical problem-solving skills with a creative approach and visual awareness.
Detail-oriented and organized, able to work well under pressure and meet tight deadlines.
Excellent written, verbal, and interpersonal communication skills; must be fully fluent in English (additional languages are a plus).
Professional, punctual, responsible, proactive, and comfortable collaborating as part of a team.

Tools and technologies you’ll use

Zoho Desk, Adobe Creative Suite
HTML5, JavaScript, PHP, CSS3
Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) and Zoho
Zoom, Microsoft Teams, Crestron
WordPress, Drupal, Adobe Experience Manager (AEM), Scala CMS, 22 Miles, and other CMS platforms

Schedule and location

Work location: in person (office is the majority of the time)
Standard hours: Monday to Friday, 9:00 AM to 5:00 PM
You must be available for after-hours client installations and extended shifts (over 8 hours/day) when deadlines, high workloads, or critical deployments require it.
On-site client support may be needed, and travel may occur on rare occasions.

Physical and on-site readiness

Ability to lift up to 25 pounds
Work on a ladder up to 6 feet high
Operate small power tools (such as drills)
Comfortable driving a company box truck/van up to 17 feet if needed

Compensation and benefits

Salary: $55,000 to $65,000 per year (salaried, commensurate with qualifications and experience).

Health insurance
Supplemental Policy
Vision insurance
Dental insurance
Paid Time Off (PTO)

View full job page →

Get Digital Signage Support Jobs alerts

New Digital Signage Support Jobs, daily.