Support Jobs in Brook Park, OH

1 job found

Include remote jobs

Today

PC Deployment / IT Desktop Support Technician

TEKsystems Brook Park, OH

Brook Park, OH

Today

$16 - $17/hr Contract Computer Skills Desktop Deployment Desktop Support

Apply Now

Job Description

TEKsystems is seeking a PC Deployment and IT Desktop Support Technician for an on-site project focused on upgrading a healthcare system’s technology across the Cleveland Area. This contract-to-hire role includes replacing older PCs and deploying new devices running Windows 11 in Brook Park, OH on 1st shift.

Role Overview

In this fully onsite position, you will support end users during technology refresh activities, troubleshoot software and hardware incidents, and help restore service quickly. Work will include device swaps, Windows 11 deployments, and support coverage for logged IT incidents.

Key Responsibilities

Diagnose and resolve software and hardware incidents, including operating systems such as Windows and Mac, and troubleshooting across a range of software applications
Swap out laptops and desktops and deploy Windows 11 to new devices
Assist users with any logged IT-related incidents when called upon
Take ownership of issues by performing problem analysis, implementing temporary or permanent fixes, and escalating to other support teams when needed
Accurately record, update, and document requests using the IT service desk system
Install and configure new IT equipment
Resolve incidents and support upgrades across different types of software and hardware
Troubleshoot and resolve issues involving printers, copiers, and scanners
Maintain a first-class customer service approach, ensuring customers are handled efficiently and appropriately

Technology Environment

Windows 11
Windows
Mac

Required Qualifications

CompTIA Certifications are desirable for this role

Contract, Schedule, and Location

Job type: Contract to Hire
Location: Brook Park, OH (fully onsite)
Schedule: 1st shift
Work setting: On-site in Brook Park, OH

Pay Rate

The pay range for this position is $16.00 to $17.00 per hour. Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Benefits

Medical, Dental, and Vision Benefits Offered from Day One
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Application Timing

This position is anticipated to close on Oct 22, 2026.

View full job page →

Get Support Jobs in Brook Park, OH alerts

New Support Jobs in Brook Park, OH, daily.