Chambersburg, PA

Support Jobs in Chambersburg, PA

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Today

Senior IT Support Technician

Global Data Consultants Chambersburg, PA

Chambersburg, PA

Today

Full time Senior Active Directory Application Support

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Job Description

Global Data Consultants is hiring a Senior IT Support Technician to provide advanced technical support within a managed services environment serving a diverse client base. In this onsite role in Chambersburg, PA, you will act as a Tier III escalation point while supporting end-user systems, cloud services, networking, and security-focused infrastructure.

Role Overview

You will deliver advanced troubleshooting across desktops, laptops, servers, mobile devices, and network-connected equipment. The position includes participation in an on-call rotation as required, along with responsibility for monitoring, documenting, and maintaining client systems to support performance and security.

Key Responsibilities

Provide advanced technical support for desktops, laptops, servers, mobile devices, and network-connected equipment.
Participate in an on-call rotation, as required.
Serve as a Tier III escalation resource for complex technical issues.
Administer and support Microsoft 365 environments, including Exchange Online, Teams, SharePoint, and OneDrive.
Manage user accounts, permissions, and security policies within Active Directory and Microsoft Entra ID (Azure AD).
Support and maintain Azure Virtual Desktop, cloud-based services, and hybrid environments.
Troubleshoot and resolve issues involving Windows operating systems and Microsoft 365 applications.
Troubleshoot and resolve issues involving networking equipment, wireless technologies, and VPN connectivity.
Troubleshoot and resolve issues involving VoIP systems.
Troubleshoot and resolve issues involving Printers and peripheral devices.
Configure, install, and maintain firewalls, switches, wireless access points, and other network infrastructure.
Perform onsite and remote support for client environments.
Monitor, document, and maintain client systems to ensure optimal performance and security.
Participate in technology deployments, upgrades, migrations, and infrastructure projects.
Assist with cybersecurity initiatives and compliance efforts, including CMMC and security best practices.
Create and maintain technical documentation, standard operating procedures, and client environment records.
Mentor and provide guidance to junior support technicians.
Collaborate with engineering, project, and procurement teams to deliver effective technology solutions.
Manage service tickets and ensure timely resolution while meeting service level agreements (SLAs).

Required Qualifications

5+ years of IT support, systems administration, or managed services experience.
Strong experience with Microsoft 365 administration and troubleshooting.
Experience supporting Active Directory and Microsoft Entra ID environments.
Experience troubleshooting Windows desktop and server operating systems.
Knowledge of networking concepts, including TCP/IP, DNS, DHCP, VPNs, switching, and wireless technologies.
Experience with ticketing and service management platforms.
Strong customer service, communication, and problem-solving skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Valid driver's license and ability to travel to customer sites as needed.

Technologies You Will Work With

Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive
Active Directory, Microsoft Entra ID, Azure AD
Azure Virtual Desktop
VPNs, VoIP
CMMC
TCP/IP, DNS, DHCP
Firewalls, switching, wireless access points, wireless technologies

Preferred Experience

Experience in a Managed Service Provider (MSP) environment.
Experience supporting Azure Virtual Desktop and cloud infrastructure.
Experience with firewall management and network security.
Familiarity with VMware or other virtualization platforms.
Microsoft, CompTIA, Sophos, Cisco, or similar industry certifications.

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2mo ago

Help Desk Tier 1 Representative

Lincoln Intermediate Unit 12 Chambersburg, PA

Chambersburg, PA

2mo ago Closed

$21 - $21/hr Full time Customer Service Customer Support End User Support

This position is no longer accepting applications (closed Aug 30, 2026).

Job Description

A concise on-site help desk role focused on delivering reliable IT support and strong customer service for LIU users.

Responsibilities

Serve as a primary point of contact for IT support within the LIU environment
Provide exceptional customer service to LIU users
Troubleshoot and resolve technical issues promptly and effectively
Contribute to maintaining a positive and productive technology environment for LIU users

Requirements

High school diploma or equivalent (required)
A two-year technical degree with 1-3 years of technology support experience preferred
Proficiency with Microsoft Office and Google Workspace
Strong organizational skills and attention to detail in task handling
Commitment to maintaining confidentiality and safeguarding sensitive information
Ability to collaborate effectively within a team and communicate clearly
Flexibility to manage multiple tasks and adjust work hours as needed
Strong time management and prioritization to ensure timely completion of responsibilities
Willingness to learn new skills and adapt to ongoing changes

Technologies

Microsoft Office
Google Workspace

Benefits

Comprehensive Health Coverage
Life Insurance at No Cost
Employee Assistance Program (EAP)
Paid Time Off
Income Protection
Retirement Benefits
Exclusive Access to the Lincoln Health and Wellness Center
Student Loan Forgiveness Eligibility

Job Details

Job ID: 4581
Position Type: Support Staff / Help Desk Tier I Representative
Location: Franklin Learning Center, Chambersburg, PA (onsite)
Term: Full Time, 260 days per year
Salary: 21.54 USD per hour, plus excellent benefits
Date posted: 7/15/2026
Date available: ASAP
Program: Educational Technology Services
Description: Temporary role with potential to become permanent

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Support Jobs in Chambersburg, PA

Senior IT Support Technician

Help Desk Tier 1 Representative

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