This part-time in-home sales and tech support role is based in Davie, Florida, and requires daily travel to meet customers. You will undergo paid training and operate with a Serve, Solve, Sell approach, earning a base rate of $21 per hour plus mileage reimbursement, a phone stipend, and commissions.
Responsibilities
- Meet customers at their homes, offices, or other locations, with Asurion pre-scheduling visits to help you meet and exceed sales targets.
- Deliver outstanding customer service throughout every interaction, consistently placing the customer first.
- Apply your technical knowledge to diagnose and resolve issues, offering clear, user-friendly solutions for customers with varying levels of tech know-how.
- Ensure customers leave with a working resolution and a product that supports their future technology needs.
- Present Asurion’s expanding product lineup to tailor solutions to individual customer situations.
- Listen attentively to identify customer needs and position products in ways that address those needs.
- Utilize negotiation and communication skills to pivot smoothly and secure appropriate sales outcomes.
Requirements
- Comfort with a sales environment and meeting set targets.
- A valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
- Ability to provide proof of valid car insurance (excluding Manhattan).
- A personal vehicle (excluding motorcycles). Travel will be to neighborhoods and cities surrounding the inventory warehouse, with a maximum one-way distance of 120 miles.
- A varied five-day workweek schedule designed to meet customers on their timeline, including evenings, weekends, and holidays.
- A personal cellphone to stay connected while on the job.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- An open-minded approach and a passion for learning a wide range of skills applicable to multiple career paths.
- Naturally outgoing and comfortable engaging with people.
- Note: Work hours may vary based on business needs and market demand; flexibility may be required.
Benefits
- Base hourly rate is guaranteed for all hours worked and paid bi-weekly, with earned pay available early.
- Uncapped commissions based on sales performance, paid bi-weekly.
- Mileage reimbursement according to IRS guidelines, paid weekly.
- A monthly phone stipend of 35 dollars.
- Three weeks of paid training to develop essential skills and product knowledge.
Pay Rate
Rate: $21.00 per hour plus mileage reimbursement, phone stipend, and sales commissions.
Part-Time Schedule
- This is a part-time position with required afternoon and evening availability.
- Most roles follow a standard five-day schedule from 4:05 PM to 9:00 PM, with end times varying by customer needs.
- In select markets, a flexible 4+ day option may be available.
- The flexible option requires at least 25 hours per week across four days, with at least one weekend day. Shifts run from 12:05 PM to 9:00 PM, and you may start as late as 4:00 PM, but must remain available until 9:00 PM on scheduled days.
- If the flexible option exists in your market, you may choose between the two schedules.
- Schedule availability is essential; please review the details before applying.
About the Role
We are seeking an In-Home Sales and Tech Support specialist to operate during peak hours. This entry-level role is well suited for someone starting a career, who enjoys engaging with people and gaining hands-on sales experience.
Get to Know Us
Click to see our day in the life video. Asurion is a global tech solutions leader that fosters a work culture where employees are valued at all levels. Our products and services support more than 350 million customers worldwide, and our team members are guided by integrity in serving, solving and selling while listening to customer needs and providing accurate information.
Health and Safety Measures
Employee health and safety are the top priorities at Asurion. Meeting customers at homes is part of the role, and the company is committed to ensuring all employees feel safe while performing their duties.
