Support Jobs in Fairbanks, AK

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Part Time Onsite IT Support

Miles IT Fairbanks, AK

Fairbanks, AK

Today

$30+/hr Part time Active Directory Computer Skills Customer Service

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Job Description

Miles IT offers a part-time onsite IT consultant role that supports small to mid-sized businesses with on-site service and technology implementation. This position features a flexible schedule, travel to client sites, and onsite work in Fairbanks, AK, with collaboration to resolve issues alongside remote teammates.

Benefits

Flexible schedule

Responsibilities

Travel to customer sites in your metro area when on-site presence is required.
Troubleshoot and resolve computer and network issues with support from remote personnel.
Implement new technology with remote assistance as needed.
Assess customer support needs to identify suitable technology solutions.
Maintain strong, clear communication with customers throughout engagements.
Document work performed and capture relevant technical details for clients.

Requirements

Ability to diagnose and repair hardware and software issues on desktops and servers.
Experience installing and troubleshooting on Windows XP, Windows 7, Windows Server 2003/2008, Active Directory, Exchange, DNS.
End-user and help desk experience with MS Office Suite and other common desktop applications.
Experience troubleshooting network-related issues tied to switches and routers, plus TCP/IP configuration and troubleshooting.
Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required.
Must reside within close proximity to the metro area for which you are applying.

Technologies

Windows XP, Windows 7
Windows Server 2003/2008
Active Directory, Exchange, DNS
MS Office Suite, TCP/IP
Network switches and routers

About the role

Hours are not guaranteed, but there is a recurring client assignment every other week. This role provides a flexible option for supplemental income rather than a guaranteed monthly income. The Onsite IT Consultant helps small and mid-sized businesses operate more efficiently through effective use of current technologies. We seek candidates with strong customer-focused consultative skills along with solid technology and troubleshooting abilities. The role combines both consulting and hands-on technical work, delivering onsite support and technology implementation across multiple businesses.

Compensation and Location

Job type: Part-time. Pay: USD 30.00 per hour. Work location: On the road, traveling to client sites. Primary location: Fairbanks, AK (onsite).

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