Support Jobs in Friday Harbor, WA

1 job found

Include remote jobs

3d ago

A3 Solutions, Inc. Friday Harbor, WA

Friday Harbor, WA

3d ago

$21 - $22/hr Full time Computer Skills Desktop Support End User Support

Desktop Support Technician II provides onsite enterprise desktop and network support for end users in Friday Harbor, WA.

Provide enterprise desktop support with direct end-user interaction
Support Windows OS and the Microsoft Office Suite
Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals
Handle desktop and network support tasks as part of daily operations
Set up, configure, and add required hardware components
Assist Corporate Desk Side Support technicians with large iMac deployments
Document, maintain, upgrade, and replace both hardware and software systems
Support and maintain user account information, including rights, security, and system groups
Train employees and support issue identification, analysis, and repair of product failures
Order and replace parts as needed to restore service
Determine and recommend products or services that best fit customer needs
Perform imaging and image recovery
Complete break/fix repairs for desktops and laptops
Install and re-install software packages and updates
Support WiFi and VPN connections, including wireless device support
Maintain great customer service throughout troubleshooting and support interactions

Preferred industry certifications including CompTIA, Microsoft, Cisco, and DELL (and similar)

New Support Jobs in Friday Harbor, WA, daily.