Support Jobs in Lafayette, LA

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26d ago

In-Home Sales & Tech Support (Part Time)

Asurion Lafayette, LA

Lafayette, LA

26d ago

$22 - $22/hr Part time Consultative Sales Customer Service Customer Support

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Job Description

Asurion offers a part-time, on-site role in Lafayette, LA that blends in-home sales with practical tech support. This position includes paid training, evening hours, and the chance to earn commissions while expanding product knowledge in a collaborative, customer-first environment. You’ll travel to customers' residences daily, with a focus on delivering helpful solutions and a positive service experience.

Benefits

Competitive pay — $22 per hour, guaranteed for all hours worked, paid bi-weekly. Earned pay can be accessed early.
Uncapped commissions — Sales-based earnings paid bi-weekly.
Mileage reimbursement — Reimbursed weekly according to IRS guidelines.
Phone stipend — $35 per month to support connectivity on the job.
Structured training — Three weeks of paid training to set you up for success in the field.

Responsibilities

Meet customers where they are, with pre-scheduled interactions that support meeting and surpassing sales targets.
Deliver exceptional customer service throughout every touchpoint, always prioritizing the customer’s needs.
Apply your expertise to diagnose and resolve tech issues, offering clear, approachable solutions for all levels of tech knowledge.
Ensure customers leave with a working resolution and a product that addresses future tech needs.
Leverage Asurion’s growing product lineup to tailor solutions to each customer.
Listen actively to uncover needs and position products that align with those needs.
Use effective negotiation and communication skills to navigate conversations and close appropriate sales.
Participate in paid training to prepare you for independent field work.
Engage in ongoing coaching and mentoring to support growth and maintain confidence in tech-savvy interactions.

Requirements

Comfortable in a sales environment with set targets.
Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
Proof of valid car insurance (Manhattan is excluded).
A personal vehicle (excluding motorcycles); travel up to 120 miles one-way to neighborhoods and cities near the inventory warehouse.
Ability to work a varied 5-day schedule, including evenings, weekends, and holidays to meet customer timelines.
Personal cellphone to stay connected while on the job.
Comfortable working around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-minded with a passion for learning a wide range of skills applicable to multiple career paths.
Naturally outgoing and energized by interacting with people.
Note: Work hours may vary based on business needs and market demand; flexibility is required.

About the Role

This entry-level position focuses on in-home sales and tech support during peak hours. It is well-suited for someone starting their career who enjoys talking to people and gaining hands-on sales experience in a real-world setting.

Health and Safety Measures

Asurion places employee health and safety as a top priority. Meeting customers at their homes supports a strong service experience, and the company is committed to ensuring all staff feel safe while performing their duties.

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