In-Home Sales & Tech Support (Part Time)
Job Description
Asurion offers a part-time, on-site role in Lafayette, LA that blends in-home sales with practical tech support. This position includes paid training, evening hours, and the chance to earn commissions while expanding product knowledge in a collaborative, customer-first environment. You’ll travel to customers' residences daily, with a focus on delivering helpful solutions and a positive service experience.
Benefits
- Competitive pay — $22 per hour, guaranteed for all hours worked, paid bi-weekly. Earned pay can be accessed early.
- Uncapped commissions — Sales-based earnings paid bi-weekly.
- Mileage reimbursement — Reimbursed weekly according to IRS guidelines.
- Phone stipend — $35 per month to support connectivity on the job.
- Structured training — Three weeks of paid training to set you up for success in the field.
Responsibilities
- Meet customers where they are, with pre-scheduled interactions that support meeting and surpassing sales targets.
- Deliver exceptional customer service throughout every touchpoint, always prioritizing the customer’s needs.
- Apply your expertise to diagnose and resolve tech issues, offering clear, approachable solutions for all levels of tech knowledge.
- Ensure customers leave with a working resolution and a product that addresses future tech needs.
- Leverage Asurion’s growing product lineup to tailor solutions to each customer.
- Listen actively to uncover needs and position products that align with those needs.
- Use effective negotiation and communication skills to navigate conversations and close appropriate sales.
- Participate in paid training to prepare you for independent field work.
- Engage in ongoing coaching and mentoring to support growth and maintain confidence in tech-savvy interactions.
Requirements
- Comfortable in a sales environment with set targets.
- Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
- Proof of valid car insurance (Manhattan is excluded).
- A personal vehicle (excluding motorcycles); travel up to 120 miles one-way to neighborhoods and cities near the inventory warehouse.
- Ability to work a varied 5-day schedule, including evenings, weekends, and holidays to meet customer timelines.
- Personal cellphone to stay connected while on the job.
- Comfortable working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-minded with a passion for learning a wide range of skills applicable to multiple career paths.
- Naturally outgoing and energized by interacting with people.
- Note: Work hours may vary based on business needs and market demand; flexibility is required.
About the Role
This entry-level position focuses on in-home sales and tech support during peak hours. It is well-suited for someone starting their career who enjoys talking to people and gaining hands-on sales experience in a real-world setting.
Health and Safety Measures
Asurion places employee health and safety as a top priority. Meeting customers at their homes supports a strong service experience, and the company is committed to ensuring all staff feel safe while performing their duties.