Support Jobs in Murfreesboro, AR

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Desktop Support Specialist

Blupace Murfreesboro, AR

Murfreesboro, AR

Today

$24 - $28/hr Contract Active Directory Application Support Desktop Support

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Job Description

Blupace is hiring a Desktop Support Specialist to deliver Level 1 technical support onsite in Murfreesboro, AR. This contract role focuses on resolving end-user IT incidents with timely troubleshooting across desktops, laptops, printers, and common business applications.

Role Overview

You will support end users by investigating hardware and software issues, coordinating ticket-based resolution, and assisting with identity and access support. The role includes troubleshooting Windows environments and providing help with Microsoft 365 and Active Directory-related password and access concerns.

Key Responsibilities

Provide Level 1 support using phone, email, and ticketing tools.
Troubleshoot Windows issues on desktop and laptop systems.
Resolve printer and application problems reported by end users.
Assist with Microsoft 365 support and Active Directory troubleshooting, including password and access issues.
Install and configure hardware, software, and peripherals as required.
Document work, resolve tickets within SLA, and escalate complex issues when necessary.

Required Qualifications

1–3 years of desktop or technical support experience.
Knowledge of Windows, Microsoft 365, Active Directory, and basic networking.
Strong troubleshooting skills and effective communication.

Preferred Skills

CompTIA A+ or an equivalent certification.

Technical Environment

Windows
Microsoft 365
Active Directory
Basic networking
CompTIA A+

Compensation and Job Details

Compensation: USD $24.40–$28.00 per hour.

Location: Murfreesboro, AR, onsite (in person).

Employment type: Contract.

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