Support Jobs in Norcross, GA

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1mo ago

Technical Support

LT Security Inc. Norcross, GA

Norcross, GA

1mo ago Closed

$18 - $21/hr Full time Computer Skills Customer Support Hardware Support

This position is no longer accepting applications (closed Jul 5, 2026).

Job Description

Join LT Security Inc. for an on site, full time role in Norcross, GA that blends technical training with hands on product work. This position focuses on training sales teams and customers on LT Security’s video surveillance product lines, while also handling warehousing, shipping and order fulfillment. You will grow your expertise in surveillance technology while contributing to a collaborative, goals oriented team environment. The role offers a competitive hourly rate and solid benefits designed to support your well being and career development.

Benefits

Competitive pay: USD 18.00 to 21.00 per hour
401(k) retirement plan
Health insurance
Dental insurance
Paid time off
On site role in Norcross, GA with opportunities to develop in a security technology environment

Responsibilities

Maintain an in depth knowledge of the full line of LT Security products and services
Learn and apply Video Surveillance and CCTV technologies and their applications
Demonstrate products and provide technical training to the sales team and customers
Test and evaluate surveillance cameras, DVR cards, stand alone or PC based DVR systems and peripherals
Build and test PC based DVR systems to meet customer specifications
Deliver prompt and effective customer service and technical support
Serve customers efficiently and collaborate with internal teams in a proactive manner

Requirements

1+ years of professional experience in technical support or related areas
Experience in the security system industry is highly desired
Bachelor's degree in Computer Science, Physics, IT / Network, Engineering or related technical field, or equivalent industry experience; Master degree is preferred
Bilingual abilities including Korean are a plus
Fresh graduates will also be considered
Clear written and spoken communication skills for emails and calls
Ability to handle confidential business information and respond to customers in a timely and effective manner
Proficiency with Microsoft Office (Word, Excel, PowerPoint, SharePoint, Outlook)
Ability to work independently with minimal supervision and under pressure
Strong troubleshooting, problem solving and team oriented mindset is a plus
Proactive and enthusiastic to excel

Special physical and/or mental requirements

Domestic and or international travel may be required up to 25%
Willing to work additional hours when needed
Bend, lift, open and move product and related items weighing 1 to 30 lbs as needed

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