Support Jobs in Overland, MO

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22d ago

In-Home Sales & Tech Support (Part-Time)

Asurion Insurance Services Overland, MO

Overland, MO

22d ago

$23+/hr Part time Consultative Sales Customer Service Customer Support

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Job Description

Asurion Insurance Services is seeking a part-time In-Home Sales & Tech Support role based in Overland, MO (onsite).

Responsibilities

Be on the front lines helping customers through our Serve, Solve, Sell™ approach.
Start with paid training to prepare you to work independently in the field.
Learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving.
Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.
Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge.
Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
Leverage Asurion’s growing range of products to offer tailored solutions to customers.
Listen actively to identify customer needs and position products uniquely to meet those needs.
You’ll use strong negotiation and communications skills, know how to make a smooth pivot, and stay highly motivated to secure the appropriate sale.

Requirements

Part-time schedule: 5 evenings/week – Hours: 4:05pm to 9:00pm
Comfortable working in a sales environment with set targets
A valid driver’s license and satisfactory driving record with at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays
A personal cellphone to keep in the know while on the job
Must be comfortable working around household pets
Efficient, adaptable, goal-oriented and persuasive communication skills
Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
Naturally outgoing individual who thrives in human interaction
Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required

Benefits

Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early
Uncapped commissions based on your sales performance paid bi-weekly
Mileage reimbursement based on IRS guidelines paid weekly
35 dollar phone stipend paid monthly
3 weeks paid training where your success is our top priority
Hourly rate: USD 23 per hour

About the role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

Health and Safety Measures

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

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