In-Home Sales & Tech Support (Part-Time)

Asurion Insurance Services offers a part-time in-home role for people who enjoy helping others while solving real tech issues. You will work onsite in Overland, MO with a schedule built around 5 evenings per week, supported by paid training and clear expectations through Asurion’s “Serve, Solve, Sell™” approach. Asurion’s tech solutions reach 350M+ customers worldwide, and this position gives you a chance to deliver friendly, customer-first support while offering tailored product solutions.

What you’ll do

• Work during the busiest hours using Asurion’s “Serve, Solve, Sell™” approach.
• Complete 3 weeks of paid training to prepare you to work independently in the field.
• Meet customers at their homes, in-office locations, or wherever they are, with interactions pre-scheduled to help you meet and surpass sales targets.
• Provide exceptional customer service throughout each interaction, prioritizing the customer first.
• Use your knowledge to address and resolve customers’ tech issues with understandable solutions, regardless of their tech knowledge.
• Help customers leave with a working resolution and a product that supports their future tech needs.
• Use Asurion’s growing range of products to offer tailored solutions based on what customers need.
• Listen actively to identify needs, then position products with strong communication and negotiation skills.
• Stay highly motivated to get it right and make the appropriate sale through a smooth pivot when opportunities arise.

Schedule and onsite details

• Schedule: 5 evenings/week
• Hours: 4:05pm to 9:00pm (Monday–Friday evenings)
• Work hours may vary based on business needs and market demand, and flexibility is required.
• This role may include evenings, weekends, and holidays.

Compensation and support

Base hourly rate: $23.00 per hour

Pay includes: mileage reimbursement + phone stipend + sales commission

• Guaranteed base hourly rate for all hours worked and bi-weekly pay
• Earned pay can be accessed early
• Uncapped commissions based on sales performance, paid bi-weekly
• Mileage reimbursement based on IRS guidelines, paid weekly
• $35 phone stipend, paid monthly

Requirements

• Comfortable working in a sales environment with set targets.
• Valid driver’s license and a satisfactory driving record with at least 1 year driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• A personal vehicle (excluding motorcycles). Appointments are in neighborhoods and cities surrounding your inventory warehouse, with a maximum expected travel distance of 120 miles one-way.
• A personal cellphone to stay in the know while on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented communication skills with persuasion and the ability to negotiate.
• Open-minded with a passion for learning a wide range of skills that can carry through a variety of career paths.
• Naturally outgoing and comfortable with human interaction.

Health, safety, and customer experience

Asurion emphasizes employee health and safety as a top priority. Meeting customers at their homes supports a strong customer experience, and the expectation is that you work hard to ensure all employees feel safe doing their work.

Note: Click to see our day in the life video. Asurion is a global tech solutions industry leader, and your work helps support 350M+ customers worldwide. Through customer interactions, experts demonstrate integrity in serving, solving, and selling by listening to customer needs, providing accurate information, and conducting themselves consistent with Asurion values.