Support Jobs in Queens, NY

1 job found

Include remote jobs

Today

Help Desk Associate, Bureau of Early Intervention

Agency DEPT OF HEALTH/MENTAL HYGIENE Queens, NY

Queens, NY

Today

$47k - $53k/yr Full time Administrative Data Entry Help Desk Support

Apply Now

Job Description

The Help Desk Associate supports the Bureau of Early Intervention by helping resolve operational issues through accurate data handling, document management, and report preparation. The position reports to the EI Systems supervisor and includes hybrid work in Queens, NY.

Location

Queens, NY (hybrid)

Compensation

USD 46,503 - 53,479 per year

Role Summary

This role contributes to problem resolution by entering and maintaining information, processing submissions that require correction, and producing reports to support Bureau operations. Special projects may be assigned as needed.

Key Responsibilities

Process document submissions for data correction
Complete data entry into relevant databases
Create reports
Assist with special projects as assigned

Required Qualifications

Four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization
One year of satisfactory clerical experience
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute

Benefits

Premium-free health insurance plan
Public sector defined benefit pension plan with steady monthly payments in retirement
Tax-deferred savings program
Worksite Wellness Program
Work From Home Policy: depending on the position, you may be able to work up to two days during the week from home

55A Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Indicate at the top of your resume and cover letter that you would like to be considered through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Residency Requirement

New York City residency is generally required within 90 days of appointment
City employees in certain titles who have worked for the City for 2 continuous years may be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County

View full job page →

Get Support Jobs in Queens, NY alerts

New Support Jobs in Queens, NY, daily.