Support Jobs in Randolph, VT

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7d ago

EHR Help Desk Specialist

Clara Martin Center Randolph, VT

Randolph, VT

7d ago

$23 - $25/hr Full time Adp Workforce Now Application Support Education Technology

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Job Description

What we offer

Clara Martin Center provides an on-site EHR Help Desk Specialist role in Randolph, Vermont. You’ll receive a competitive hourly pay range of $23.67 to $25.11, a robust benefits package, and a supportive environment focused on learning and professional development. This position emphasizes hands-on training, user support, and collaboration across health information management and technology platforms.

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Responsibilities

Act as the main point of contact for training and support on MyAvatar EHR, ADP Workforce Now, Relias LMS, and the mileage reimbursement platform
Answer user inquiries and troubleshoot issues related to applications, workflows, access, documentation, and system operations
Support daily health information management operations including record maintenance, chart completion, record integrity, and documentation management
Perform routine audits of electronic health records to ensure documentation quality and regulatory compliance
Process requests to release protected health information in line with HIPAA, 42 CFR Part 2, and applicable state and federal regulations

Requirements

Minimum 2 years of help desk experience
At least 1 year in health information management
Location: Randolph, VT on-site
Education: Associate degree preferred

Technologies

MyAvatar EHR
ADP Workforce Now
Relias Learning Management System

Application question

If selected for the position, are you able to begin in person work by 8/10/26?

Job details

Job type: Full-time
Location: Randolph, VT (onsite)
Pay: $23.67 - $25.11 per hour

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