Education Technology

Education Technology Support Jobs

6 jobs found

10d ago

TEACHER-CTE INSTRUCTIONAL TECH SUPPORT

Broward County Public Schools Hollywood, FL

Hollywood, FL

10d ago

Full time Education Technology Technical Support

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Job Description

Based in Hollywood, Florida, Broward County Public Schools offers a on-site role for a Teacher supporting CTE instructional technology initiatives. This position centers on delivering instruction, weaving technology into the curriculum, and advancing student achievement in alignment with district and state standards.

Responsibilities

Use assessment strategies, including traditional and alternative methods, aligned with the curriculum and standards to support ongoing learner development.
Communicate effectively with students, parents, and all other stakeholders.
Engage in planned continuous professional quality improvement for self and the school.
Apply instructional techniques that promote and strengthen critical, creative, and evaluative thinking in students.
Utilize instructional strategies and materials that reflect each student’s culture, learning style, special needs, and socio-economic background.
Fulfill contract terms and adhere to ethics and professional conduct, supporting compliance with federal, state, and district regulations.
Use an understanding of learning and human development to provide a positive learning environment that supports intellectual, personal, and social growth for all students.
Demonstrate knowledge and understanding of the subject matter.
Establish a classroom management system that maintains appropriate discipline and creates a positive learning environment where students are actively engaged in learning, social interaction, cooperative learning, and self-motivation.
Plan, align, implement, and evaluate effective instruction and assessment across diverse learning environments.
Collaborate with peers, parents, the community, and other stakeholders to continuously improve students’ educational experiences.
Integrate appropriate technology into teaching and learning processes.
Complete required training and obtain the endorsement outlined for LEP students if assigned Limited English Proficient learners.
Keep school records and submit reports as required by law or regulations.
Account for all school property in accordance with regulations and reporting procedures.
Operate in compliance with equal employment and non-discrimination policies and promote safety procedures.
Perform other duties as assigned by the principal.

Requirements

Appropriate Florida certification.
Computer skills as required for the position.

Position Goal

The role aims to create and maintain a classroom atmosphere that sets high expectations and fosters enthusiasm for learning by infusing critical thinking, application skills, interpersonal abilities, and technology into an aligned curriculum and assessment process, yielding measurable student achievement gains for all students to meet district and state standards.

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16d ago

Director, AV & Technical Support Services

Lee College Baytown, TX

Baytown, TX

16d ago

$86k - $90k/yr Full time Audiovisual Support Customer Support Education Technology

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Job Description

Lee College seeks a strategic leader to direct the campus AV and technical support services on site in Baytown, TX, with a yearly salary ranging from USD 85,841 to 90,220.

Responsibilities

Direct and oversee the AV, help desk, and desktop technical support teams to ensure reliable service delivery.
Develop and implement plans to enhance service delivery, boost operational efficiency, and raise user satisfaction.
Manage classroom and event AV support, system maintenance, and lifecycle planning for devices and software.
Lead first-line IT support operations, ensuring timely resolution of issues and adherence to service standards.
Collaborate with academic and administrative departments to assess technology needs and deliver effective solutions.
Oversee vendor relationships, contracts, and performance monitoring to meet service level expectations.
Ensure compliance with institutional policies and IT security standards across all services.
Develop and administer the department budget and allocate resources accordingly.
Monitor performance metrics and provide regular reporting to executive leadership.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field (or higher).
Five to ten years of progressive IT experience, including at least five years in a management role.
Experience overseeing help desk, desktop, and AV support services.
Strong leadership, supervisory, staff development, project management, and analytical skills.
Collaborative, service-oriented leader committed to operational excellence and continuous improvement to support student success.
Excellent written, verbal, and interpersonal communication abilities.

Technologies

ITIL

Preferred Qualifications

Master’s degree (or higher).
Experience in a higher education setting.
Project Management Professional (PMP) certification.
Knowledge of IT service management best practices, including ITIL.

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23d ago

Tech, Support School Rep

Hillsborough County Public Schools Tampa, FL

Tampa, FL

23d ago

Full time Computer Skills Customer Service Customer Support

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Job Description

Hillsborough County Public Schools is seeking an on-site Tech Services School Support Representative to deliver hands-on technical assistance across multiple Tampa-area campuses. You will troubleshoot, maintain, and install district technology, including networks, workstations, and devices, reporting to the Tech Services Supervisor. This role serves as a practical technical resource for district and school staff, ensuring reliable technology to support teaching and learning at several sites.

Responsibilities

Provide on-site school-level technical support and professional customer service guidance.
Set up and install client workstations, network file servers, new computers, monitors, printers, scanners, and peripherals.
Schedule site visits for routine maintenance on computers and printers; diagnose, track, and resolve hardware and software issues through diagnostic testing and appropriate problem-solving methods.
Lead technology-related projects impacting client workstations district-wide or within learning communities.
Install, upgrade, and configure new software and network and device drivers for new or existing computers; maintain software inventories.
Assist with maintaining site-based networks and computer labs; install and maintain servers.
Keep current with department procedures and district technical standards, offerings, equipment, and applications.
Communicate user issues and feedback through established channels.
Foster teamwork to improve ongoing performance and align with district goals.
Meet and sustain departmental quality and productivity standards.
Demonstrate a solid aptitude for technology to perform duties effectively.
Perform root-cause analysis and determine resolutions for problems.
Communicate network operation status, respond to service disruptions, and assist with district-wide specialized technology needs.
Research and stay current on technologies in computer networks, hardware, software, and telecommunications; participate in district workshops and training sessions.
Assist with large-scale implementation of new technologies.
Support end users and consult with schools on technology issues within a customer-service framework.
Perform other duties as assigned.

Requirements

Four years of progressively responsible experience in computer networking.
Completion of a formal computer or data processing program from a vocational or commercial school may substitute for one year of specialized experience.
Additional coursework in a related content area may be considered as a substitute for experience in the field.
Language skills: reads and interprets general business and professional journals, technical procedures, or regulations; writes reports, correspondence, and manuals; effectively presents and responds to questions from managers and the public.
Mathematical skills: performs arithmetic operations in all units of measure, including rates, ratios, decimals, and interprets bar graphs.
Reasoning ability: applies common-sense understanding to carry out instructions and handles problems involving several concrete variables in standardized situations.
Computer skills: knowledge of relevant and current computer software programs.

District Expectations

Demonstrate regular and predictable attendance and attention to work.
Support the district’s vision, mission, goals, and Strategic Plan.
Engage in civility, respect, and professionalism.
Maintain the professional knowledge and skills necessary to perform essential duties and responsibilities.

Other Information

Dependability: responds to service requests, follows instructions, takes responsibility for actions, and meets attendance and punctuality guidelines.
Customer service: demonstrates courtesy and sensitivity, manages challenging situations, meets commitments, responds promptly to needs, and solicits feedback to improve service.
Job knowledge: competent in required skills, capable of learning new skills, stays current, requires minimal supervision, understands how the role relates to others, and uses resources effectively.
Planning & organization: prioritizes and plans work, uses time efficiently, plans for additional resources, adapts to changes, sets goals, and works in an organized manner.
Use of technology: demonstrates required skills, adapts to new technologies, troubleshoots problems, uses technology to boost productivity, and keeps technical skills up to date.
Note: School Board Policy ensures equal opportunity and prohibits discrimination; Florida residents who are veterans or spouses of veterans may receive preference in selection, retention, and promotion.
Language, math, and reasoning: remains proficient in reading and writing professional materials, performing calculations, and applying logical reasoning to standard scenarios.
Physical demands: standing, walking, sitting, stooping, kneeling, crouching, crawling, keyboarding, fingering, talking, hearing, color vision, near and far acuity, depth perception; lifting up to 55 pounds; reaching with both hands including overhead; noise level is moderate.

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28d ago

Technical Support Technician (00145)

Brightpoint Community College Chesterfield, VA

Chesterfield, VA

28d ago

$65k - $70k/yr Full time Application Support Computer Skills Education Technology

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Job Description

Brightpoint Community College offers a stable state government career with a collaborative IT culture. This on-site opportunity in Chesterfield, VA carries a salary of USD 65,000 to 70,000 per year and a comprehensive benefits package, including health, retirement, and paid time off. The role supports on-site and remote IT operations for desktop computing, classroom AV equipment, and peripheral hardware, delivering Tier 1-2 assistance and software deployment. A college degree or equivalent experience is required, with a minimum of 3 years in a related field.

Responsibilities

Perform on-site and remote diagnostics, installation, testing, and repair of microcomputer devices, classroom AV equipment, and peripheral hardware.
Provide Tier 1 and Tier 2 support for faculty, staff, and students, ensuring desktop standardization and high-availability classroom infrastructure.
Deliver advanced technical support across desktop computing, audiovisual systems, and telecommunications infrastructure.
Manage full software lifecycle, including application packaging and automated deployment to sustain standardized environments while performing hardware-level diagnostics and repairs.
Diagnose and resolve complex operating system and application conflicts using diagnostic and data recovery tools; troubleshoot network connectivity with TCP/IP fundamentals, PING, and DNS.
Support AV systems by identifying signal failures, hardware issues, and connectivity disruptions; provide first-level support for IP telephony and related services.
Engage with faculty and staff to offer one-on-one instruction on classroom technologies and new software to ensure effective adoption.
Collaborate with the Lead Technician and Manager of Client Services to identify recurring issues and improve Help Desk service delivery.
Maintain security and confidentiality of sensitive data; document equipment configurations, installation procedures, and repair activities for departmental reference.
Perform additional duties as assigned to support operational needs and continuous service improvement.

Requirements

Extensive expertise in personal computer hardware architecture with the ability to perform deep-dive hardware repairs, motherboard diagnostics, and component-level troubleshooting for Windows and macOS.
Advanced knowledge of Windows 10/11 and macOS, including registry editing, system recovery, and command-line troubleshooting to resolve software conflicts.
Proficiency with advanced diagnostic and data recovery software to install, set up, and repair common and proprietary application packages.
Ability to configure and use LAN management tools such as Microsoft Intune to evaluate and improve endpoint performance in a complex WAN/LAN environment.
General knowledge of multimedia infrastructure, including installing media cabling, terminating connections, and troubleshooting physical connectivity issues.
Ability to diagnose and resolve malfunctions in AV control systems, projectors, and audio distribution without requiring deep-level programming knowledge.
Successful completion and passing of a background check.

Technologies

Microsoft Intune
Windows 10/11
macOS
Crestron
Extron

Benefits

State of Virginia employee benefits
Comprehensive health insurance (medical, dental, and vision)
Virginia Retirement System participation
Generous annual leave and paid holidays
Remote work flexibility, depending on role and departmental needs
Professional development opportunities
Continuous learning programs
Access to wellness resources and employee assistance programs

Special Instructions for Applicants

To support inclusion, individuals with disabilities may apply through the Commonwealth's Alternative Hiring Process. To be considered, please provide your AHP Letter from the Department for Aging & Rehabilitation Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP.

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1mo ago

Tech Support Specialist

Burlington School District Burlington, VT

Burlington, VT

1mo ago Closed

$27 - $30/hr Full time Chrome Os Chromebook Computer Skills

This position is no longer accepting applications (closed Jun 22, 2026).

Job Description

Tech Support Specialist roles at Burlington School District, onsite in Burlington, VT, provide IT support across district schools; three positions available with an hourly rate of $27-$30.

Responsibilities

Identify, diagnose, and resolve issues across hardware, network, and software components.
Manage tech support requests and IT service needs for the district's schools.
Install and upgrade devices, operating systems, and software applications.
Interact with users throughout the support lifecycle.
Administer user accounts and credential management for multiple services.
Keep inventories of software and hardware and maintain IT support documentation.
Deliver support across on-site, remote, and phone channels to several schools.
Support callers via the district help desk.
Handle warranty repair requests.
Assist students in troubleshooting issues with district-issued devices.
Collaborate with staff and students to address evolving technology requirements.
Partner with colleagues on the Tech Integration and Data Teams.
Maintain professional communication and service standards as a support representative.
Attend district computer services team meetings.
Monitor adherence to legal requirements and district policies governing technology use.
Fulfill other duties as assigned by the supervisor or designee.

Requirements

Strong communication, time-management, and organizational abilities.
Capable of working with limited supervision, with adaptability and flexibility.
Self-motivated and able to work independently.
Positive, effective, and professional customer service demeanor.
Ability to assist staff, students, community members, and colleagues with varying IT proficiency.
Proactive problem-solver who anticipates and resolves issues.
Genuine interest in supporting education.
Ability to lift and carry up to 50 pounds safely.

Technologies

Windows 10/11, macOS, Chromebooks, iPad and other mobile devices
Mobile Device Management (MDM) systems
Wired and wireless network technologies
Google Workspace (Gmail, Drive, Docs, etc.)
Display technologies including TVs, projectors, and interactive displays
Disk cloning or imaging systems

Benefits

Health benefits
Paid time off
Shift differential eligibility

Equal Opportunity Employer

Burlington School District is an Equal Opportunity Employer and is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such

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1mo ago

Help Desk Supervisor

North Syracuse Central School District North Syracuse, NY

North Syracuse, NY

1mo ago Closed

$68k - $78k/yr Full time Customer Service Customer Support Education Technology

This position is no longer accepting applications (closed Jun 21, 2026).

Job Description

Lead the district's front-line technical support team as a Help Desk Supervisor, directing onsite operations for North Syracuse Central School District.

Responsibilities

Oversee building‑level technology teaching assistants, including scheduling, workload management, and performance evaluations.
Serve as the primary escalation point for TAs, providing technical guidance and supporting ongoing professional development.
Monitor and assign tickets in Manage Engine Service Desk Plus to ensure timely resolutions and high end‑user satisfaction among teachers and staff.
Maintain an accurate inventory of district hardware, including Chromebooks, laptops, interactive displays, and peripherals.
Plan and implement multi‑year replacement cycles to keep classroom technology current and functional.
Manage new equipment intake and the legal excessing and disposal of obsolete hardware in compliance with NYS regulations.
Collaborate with the Director of Technology to map future equipment needs for annual budget forecasting.
Conduct follow‑up evaluations to verify incident resolution meets district standards.
Manage help desk ticket queues and troubleshoot issues to support technology TAs and systems used by faculty and staff.
Assist in developing knowledge base materials and self‑service aides for staff and students.

Requirements

Option A: Bachelor's degree in Computer Science or a closely related field plus one year of professional‑level supervisory experience in a Help Desk or user support environment.
Option B: Associate's degree in Computer Science or related field plus three years of professional‑level experience, including one year in a supervisory capacity in a Help Desk or user support environment.
Option C: Five years of professional‑level experience in a Help Desk or user support environment, including one year in a supervisory capacity.

Technologies

Manage Engine Service Desk Plus
Chromebooks in Google/Chromebook environments

Position Details

Location: North Syracuse, NY (onsite)
Salary: USD 68,000 - 78,000 per year
Start Date: 07/06/2026
Civil Service Title: Help Desk Supervisor

Preferred Skills

Proven experience managing 1:1 device deployments in Google/Chromebook environments
Familiarity with ITIL Service Lifecycle and process mapping
Strong interpersonal skills and the ability to translate technical concepts for non‑technical instructional staff

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Education Technology Support Jobs

TEACHER-CTE INSTRUCTIONAL TECH SUPPORT

Director, AV & Technical Support Services

Tech, Support School Rep

Technical Support Technician (00145)

Tech Support Specialist

Help Desk Supervisor

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