Support Jobs in Savoy, IL

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IT Help Desk Technician / Entry-Level System/Network Administrator

MTK Technologies, Inc. Savoy, IL

Savoy, IL

Today

$21 - $26/hr Full time Active Directory Application Support Cloud Platforms

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Job Description

MTK Technologies, Inc., an in-office managed services provider based in Savoy, Illinois, is seeking an entry level IT Help Desk Technician to support end users, perform basic IT troubleshooting, and assist with early-stage system administration tasks. This onsite role offers hands-on exposure to Windows environments, Office 365, and foundational networking in a client-focused setting.

Responsibilities

Reset login passwords and manage user access
Set up and troubleshoot Office 365 applications and services
Configure new workstations and install essential software
Diagnose and resolve basic software and hardware issues
Manage whitelisting and blacklisting for security services

Requirements

Proficiency in Windows operating systems and basic PC troubleshooting
Understanding of fundamental networking concepts
Strong problem-solving abilities and attention to detail
Excellent communication skills with the ability to interact professionally with clients
Ability to meet deadlines in a fast-paced environment
A valid driver’s license and a reliable vehicle
Ability to lift up to 50 lbs. as needed

Technologies

Office 365
Windows operating systems
Windows Server 2016
Windows Server 2019
Windows Server 2022
Hyper-V
Firewall fundamentals
Router fundamentals
Backup systems

Benefits

Health insurance
Retirement plan
Paid holidays and vacation time
A supportive and collaborative work environment
Paid time off

Preferred Experience

Familiarity with Windows Server 2016, 2019, and 2022
Knowledge of Hyper-V, firewall/router fundamentals, and general backup systems
Experience with advanced networking concepts

Additional Requirements

A valid driver’s license and a reliable vehicle
Ability to lift up to 50 lbs. as needed

Compensation & Benefits

Starting wage: $21 per hour, up to $26 per hour based on experience and education
Health insurance
Retirement plan
Paid holidays and vacation time
A supportive and collaborative work environment
Paid time off

Ability to commute

Savoy, IL 61874 (Required)

Ability to relocate

Savoy, IL 61874: Relocate before starting work (Required)

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