Asurion offers a part-time, on-site role in Sharon Hill, PA that combines in-home field sales with hands-on tech support. The position involves daily customer visits, paid training, and a compensation package including base pay, mileage reimbursement, a phone stipend, and commissions.
Role Summary
This part-time role blends field sales with technical assistance, meeting customers in their homes or at convenient locations. You will pre-schedule interactions, deliver strong customer service, and ensure solutions address current tech issues while anticipating future needs.
Responsibilities
- Meet customers in-home, in-office, or wherever they are, pre-scheduling interactions and delivering exceptional service throughout each engagement.
- Apply your expertise to diagnose and resolve technical issues, communicate clear solutions, and ensure customers leave with a workable fix and a product that supports future tech needs.
- Leverage Asurion’s product lineup to offer tailored solutions, actively listen to identify customer needs, and use effective negotiation and communication to close sales.
- Begin with paid training to prepare you for independent field work.
- Receive ongoing coaching and mentoring to support growth, confidence, and ongoing technical proficiency.
Requirements
- Comfortable working in a sales environment with set targets
- Valid driver’s license with a satisfactory driving record and at least 1 year of driving experience
- Ability to provide proof of valid car insurance (Manhattan excluded)
- Personal vehicle (excluding motorcycles). Customer appointments are in neighborhoods and cities surrounding the inventory warehouse, with a maximum one-way travel distance of 120 miles
- Ability to work a varied 5-day week including evenings, weekends, and holidays
- Personal cellphone to stay connected while on the job
- Comfortable working around household pets
- Efficient, adaptable, goal-oriented, and persuasive communication skills
- Open-minded with a passion for learning a broad range of skills applicable to multiple career paths
- Naturally outgoing and comfortable engaging in human interaction
- Note: Work hours may vary by business needs and market demand; flexibility may be required
Compensation and Benefits
- Base hourly rate of $24.90, with pay issued bi-weekly; earned pay can be accessed early
- Uncapped commissions based on sales performance, paid bi-weekly
- Mileage reimbursement based on IRS guidelines, paid weekly
- $35 monthly phone stipend
- Three weeks of paid training prioritizing success
Part-Time Schedule
This is a part-time role requiring afternoon and evening availability. Most positions follow a 5-day schedule from 4:05 PM to 9:00 PM, with end times varying by customer needs. In select markets, a flexible 4+ day option may be available, requiring at least 25 hours per week across four days, including one weekend day. Shifts for the flexible option run from 12:05 PM to 9:00 PM, with start times as late as 4:00 PM. If available in your market, you may choose between the two schedules. Availability is essential and should be reviewed before applying.
About the Role
We are seeking an In-Home Sales and Tech Support representative to work during peak hours. This entry-level position is suitable for someone starting a career who enjoys talking with people and gaining hands-on sales experience.
What You Can Expect to Do
As a Field Sales Representative, you will engage customers through the Serve, Solve, Sell framework and begin with paid training to prepare you for independent field work.
What You’ll Bring to the Team
- Comfort with a sales environment and target-driven work
- Valid driver’s license with a satisfactory record and at least 1 year of driving experience
- Ability to provide proof of valid car insurance (Manhattan excluded)
- Personal vehicle (excluding motorcycles) with travel within a 120-mile one-way radius of the inventory warehouse
- Willingness to work a varied 5-day week including evenings, weekends, and holidays
- Personal cellphone to stay informed on the job
- Comfort around household pets
- Efficient, adaptable, goal-oriented, and persuasive communication
- Open-minded with a passion for learning a broad skill set
- Naturally outgoing and engaged in human interaction
- Note: Work hours may vary by business needs and market demand; flexibility may be required
Get to Know Us
Asurion is a global tech solutions leader that values employees across all levels. The company serves more than 350 million customers worldwide and emphasizes integrity in serving, solving, and selling by listening to customer needs and delivering accurate information aligned with Asurion's values.
Health and Safety Measures
Employee health and safety are a top priority. Meeting customers at their homes is integral to the role, and steps are taken to ensure staff feel safe while performing their duties.
