Support Jobs in Van Nuys, CA

1 job found

Include remote jobs

Today

GURNICK ACADEMY OF MEDICAL ARTS LLC Van Nuys, CA

Van Nuys, CA

Today

$20 - $25/hr Full time Computer Skills Desktop Support End User Support

The Desktop Support Technician delivers hands-on technical support for the Academy’s facility, classrooms, and day-to-day technology needs.

Support students, faculty, and staff with computers, software, and related equipment
Provide troubleshooting and repair for printers, networks, hardware, and software
Resolve WiFi connectivity problems
Handle AV equipment issues and classroom technology support
Perform preventive maintenance on computers, including cleaning keyboards and mice
Track, document, and work support tickets/issues in a timely manner
Maintain an inventory of equipment and supplies
Keep detailed records, including software license logs
Track reported hardware and software issues and follow up as needed
Inspect classrooms regularly to confirm AV systems are functioning properly
Assist with office moves and workstation relocations
Install TV and monitor mounting hardware in classrooms and labs
Identify and mitigate cable hazards and other safety risks

High School Diploma/GED
1.5 years of experience in a similar position
CompTIA A+ certification highly preferred
Working knowledge of computer hardware, software, and peripherals
Understanding of computer maintenance and preventative care
Comfort with computer terminology, procedures, hardware, and software
Ability to detect, document, and report hardware or software issues
Strong attention to detail for logs, records, and documentation
Capability to prioritize multiple tasks and follow up on unresolved issues
Ability to prepare computers for user use
Ability to assist employees and students with technical problems
Ability to work independently with minimal guidance
Understanding of cable management best practices and workplace safety standards
Maintain confidentiality of sensitive information
Clear communication in verbal and written form
Ability to understand and follow oral and written instructions
Ability to read, interpret, and follow rules, regulations, policies, and procedures
Ability to mount monitors and run AV cables
Ability to bend, kneel, and work under desks or in tight spaces
Ability to lift up to 35 pounds regularly

Location: Van Nuys, CA (onsite)

Pay: USD 20 - 25 per hour

Minimum experience: 1 years

New Support Jobs in Van Nuys, CA, daily.