Victoria, TX

Support Jobs in Victoria, TX

2 jobs found

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30d ago

Desktop Support Technician

Ovation Workplace Services Victoria, TX

Victoria, TX

30d ago Closed

$20 - $23/hr Full time Active Directory End User Support Hardware Support

This position is no longer accepting applications (closed Sep 16, 2026).

Job Description

Ovation Workplace Services is hiring an onsite Desktop Support Technician in Victoria, TX to deliver deskside, first-contact technical help for end users. You will support a wide range of devices and platforms, including Windows and Mac OS environments, while also stepping in for white glove level 2 support for identified onsite VIPs.

This full-time role offers $20.00 to $23.00 per hour and a benefits package designed to help you stay covered and plan ahead, including 401(k) matching, dental insurance, health insurance, vision insurance, and paid time off.

Responsibilities

Serve as the first point of contact for end users seeking technical assistance across Desktop & Laptop hardware, Desktop/laptop software, and desktop/laptop network issues, as well as issues involving mobile devices and other peripherals.
Troubleshoot Windows and Mac OS platforms, including mobile devices running Apple iOS and Android mobile OS.
Set up and configure end user equipment, including desktops, laptops, hardware, software, printers, mobile phones, and peripherals.
Walk users through step-by-step instructions for application installation.
Document and record incidents, service requests, and resolutions in the internal ticketing system.
Escalate unresolved issues to the next level of support personnel.
Help create technical documentation and manuals (KA) for known issues.
Image and deploy laptops, desktops, and tablets to end users.
Support asset management, including stock level checks, tracking, receiving, preparation, and shipment of assets.
Coordinate office moves.
Provide Level 2 technicians coverage for white glove onsite VIPs, including expedited troubleshooting, proactive support, proactive monitoring and health checks, targeted training on new tools for executive users, and a custom onboarding process for executives.

Requirements

3 years of Desktop support experience (required)
3 years of Active Directory experience (required)
3 years of computer hardware experience (required)

Technologies

Windows
Mac OS
Apple iOS
Android
Active Directory

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2mo ago

IT Support Technician

LEVERAGE MECHANICAL SERVICES INC Victoria, TX

Victoria, TX

2mo ago Closed

$24 - $29/hr Full time Active Directory Application Support Cloud Platforms

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

This on-site IT Support Technician role supports daily IT operations, equipment deployment, and IT projects across a Victoria, TX enterprise environment. The position offers an hourly pay range of USD 24 to 29 and involves hands-on device setup, user assistance, basic network tasks, and project execution to keep technology services running smoothly across multiple locations.

Responsibilities

Provide day-to-day end-user support across several sites
Diagnose and resolve hardware, software, and access issues
Elevate complex problems to appropriate channels when necessary
Configure and deploy laptops, desktops, and mobile devices
Track asset assignments, reassignments, and returns
Assist with onboarding and offboarding processes
Support Active Directory and Microsoft 365 user accounts, including Entra ID
Ensure device configuration aligns with established standards and compliance
Perform routine system maintenance and updates
Contribute to basic network tasks such as terminating and testing Ethernet drops
Install and troubleshoot networking gear including switches, access points, and cabling
Support office and job site network setups
Provide assistance for Microsoft 365 apps, including SharePoint and OneDrive
Assist users with access controls, file organization, and SharePoint troubleshooting
Aid in maintaining consistency and usability of shared resources
Support ongoing IT projects including deployments, migrations, and infrastructure updates
Complete assigned tasks within defined timelines
Deliver on-site support at various company locations and job sites

Requirements

3–5 years of IT experience preferred
Experience supporting multiple users or locations is a plus

Technologies

Microsoft 365 administration
Active Directory (ADDS) and Entra ID (Azure AD)
SharePoint and OneDrive
Remote support tools and RMM platforms
Azure environments
Device setup and deployment

Benefits

401(k) with company match
Paid Time Off
Health insurance benefits

Ideal Candidate Profile

Strong troubleshooting and problem-solving abilities
Comfortable handling both technical support and hands-on IT work
Capable of working independently on assigned tasks
Organized and able to follow defined processes
Open to learning and growing within a structured IT environment

Work Environment & Requirements

Travel to company locations and job sites is required
Must meet site access requirements, which may include:
- Drug screenings
- Background checks
- Safety and site-specific training
Comfortable working in industrial environments and adhering to safety rules, including physical IT work such as cabling and equipment installations

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Support Jobs in Victoria, TX

Desktop Support Technician

IT Support Technician

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