Support Jobs in Victoria, TX

1 job found

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2d ago

IT Support Technician

LEVERAGE MECHANICAL SERVICES INC Victoria, TX

Victoria, TX

2d ago

$24 - $29/hr Full time Active Directory Application Support Cloud Platforms

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Job Description

This on-site IT Support Technician role supports daily IT operations, equipment deployment, and IT projects across a Victoria, TX enterprise environment. The position offers an hourly pay range of USD 24 to 29 and involves hands-on device setup, user assistance, basic network tasks, and project execution to keep technology services running smoothly across multiple locations.

Responsibilities

Provide day-to-day end-user support across several sites
Diagnose and resolve hardware, software, and access issues
Elevate complex problems to appropriate channels when necessary
Configure and deploy laptops, desktops, and mobile devices
Track asset assignments, reassignments, and returns
Assist with onboarding and offboarding processes
Support Active Directory and Microsoft 365 user accounts, including Entra ID
Ensure device configuration aligns with established standards and compliance
Perform routine system maintenance and updates
Contribute to basic network tasks such as terminating and testing Ethernet drops
Install and troubleshoot networking gear including switches, access points, and cabling
Support office and job site network setups
Provide assistance for Microsoft 365 apps, including SharePoint and OneDrive
Assist users with access controls, file organization, and SharePoint troubleshooting
Aid in maintaining consistency and usability of shared resources
Support ongoing IT projects including deployments, migrations, and infrastructure updates
Complete assigned tasks within defined timelines
Deliver on-site support at various company locations and job sites

Requirements

3–5 years of IT experience preferred
Experience supporting multiple users or locations is a plus

Technologies

Microsoft 365 administration
Active Directory (ADDS) and Entra ID (Azure AD)
SharePoint and OneDrive
Remote support tools and RMM platforms
Azure environments
Device setup and deployment

Benefits

401(k) with company match
Paid Time Off
Health insurance benefits

Ideal Candidate Profile

Strong troubleshooting and problem-solving abilities
Comfortable handling both technical support and hands-on IT work
Capable of working independently on assigned tasks
Organized and able to follow defined processes
Open to learning and growing within a structured IT environment

Work Environment & Requirements

Travel to company locations and job sites is required
Must meet site access requirements, which may include:
- Drug screenings
- Background checks
- Safety and site-specific training
Comfortable working in industrial environments and adhering to safety rules, including physical IT work such as cabling and equipment installations

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