Support Jobs in West Chester, PA

1 job found

Include remote jobs

8d ago

IT Support Technician / Help Desk

Unifeyed LLC West Chester, PA

West Chester, PA

8d ago

$50k - $50k/yr Full time Application Support Computer Skills Customer Service

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Job Description

Unifeyed LLC provides a supportive, growth-oriented culture for IT professionals in West Chester, PA. This onsite IT Support Technician role delivers hands-on experience across desktops, servers, networks, and mobile apps while helping keep client and internal IT operations running smoothly. The position follows a Monday through Friday schedule from 9:00 AM to 5:00 PM, with only occasional after-hours emergencies, promoting a healthy work-life balance. The role is full-time with an annual salary of USD 49,500, plus benefits and paid time off.

Responsibilities

Provide remote and on-site technical support for desktops, servers, and network systems.
Troubleshoot and resolve hardware, software, and connectivity issues.
Install, configure, and maintain hardware, software, and peripherals.
Assist with server maintenance tasks and proactive system monitoring.
Set up and maintain printers and other office equipment.
Assist with general break/fix tasks to ensure minimal downtime.
Support the setup, testing, and troubleshooting of software and mobile applications.
Document and manage support tickets, ensuring timely resolution and follow-up.

Requirements

Experience: 1–3 years of hands-on IT experience preferred; however, we are open to training the right candidate with strong foundational knowledge.
Technical Knowledge: Familiarity with Windows, macOS, and Linux operating systems. Basic understanding of networking concepts and server environments is a plus.
Communication Skills: Strong verbal and written communication skills with a professional, customer-focused demeanor.
Problem-Solving: Ability to diagnose and resolve technical issues effectively and efficiently.
Self-Motivation: Proactive approach to learning, troubleshooting, and taking ownership of tasks.
Valid driver's license and access to reliable personal transportation for occasional on-site service calls.
Willingness to travel locally as needed using your own vehicle (mileage reimbursement provided).

Technologies

Windows
macOS
Linux
RMM
Patch management

Benefits

Health benefit (QSEHRA)
Paid time off

Why join us?

We offer a supportive work environment with opportunities for growth and development. You will gain hands-on experience working with diverse technologies and clients while contributing to a company committed to delivering top-tier IT solutions. Our standard schedule runs Monday through Friday, 9:00 AM to 5:00 PM, with only occasional after-hours emergencies, balancing professional growth with a solid quality of life.

Job type: Full-time. Salary: USD 49,500 per year. Location: West Chester, PA (onsite).

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