MS Windows

MS Windows Support Jobs

2 jobs found

1mo ago

IT Helpdesk Technician

New Country Motor Car Group West Palm Beach, FL

West Palm Beach, FL

1mo ago Closed

$50k - $60k/yr Full time Active Directory Application Support Computer Skills

This position is no longer accepting applications (closed Jul 30, 2026).

Job Description

IT Helpdesk Technician, based onsite in West Palm Beach, FL, provides support for Windows workstations and servers, incident tracking in Help Desk software, and both on-site and remote Help Desk coverage with standard hours and occasional after-hours support.

Responsibilities

Install, support, and maintain Microsoft Windows workstations, clients, and printers
Administer Microsoft Windows servers to deliver Exchange, file services, print services, and core network services (DHCP, Active Directory, DNS)
Document, report, track, and resolve incidents using Help Desk software
Maintain a central knowledge base to enable Help Desk Technicians to rectify issues with minimal business disruption
Provide Help Desk coverage during normal business hours
Provide remote Help Desk coverage one full Saturday per month in rotation with other IT staff (every 3 weeks)
Coordinate and provide 1st and 2nd level support for addressing new and open issues
Interface with automobile manufacturer IT support to resolve open issues
Adhere to a regular schedule, Monday through Friday, 8:00 AM to 5:00 PM, with after-hours and weekend work as needed
Assume additional responsibilities as assigned by the IT Director

Requirements

At least one year of Helpdesk experience is preferred
Excellent customer service, communication, and time-management skills
Ability to quickly adapt to changing project requirements
Ability to manage multiple projects concurrently
Strong knowledge of Windows Server 2008 and newer server technologies, Active Directory, Group Policy, and Microsoft Exchange
Expert knowledge of MS Office and Windows client platforms (Windows 7/8/10) on laptops/desktops
Working knowledge of TCP/IP based LAN and WAN technologies and basic familiarity with Cisco networking equipment & configuration
Must be a United States citizen with a valid driver's license and a clean driving record
Must be willing to travel daily between locations

Technologies

Microsoft Windows workstations
Microsoft Windows servers
Microsoft Exchange
File services
Print services
DHCP, Active Directory, DNS
Help Desk software
Windows Server 2008 and newer
Group Policy
MS Office
Windows 7/8/10
TCP/IP based LAN and WAN technologies
Cisco networking equipment and configuration

Benefits

Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Family owned and operated
Long term job security

Compensation

Salary range: $50,000 - $60,000 per year

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1mo ago

Help Desk Associate

Gumenick Management Company LC Richmond, VA

Richmond, VA

1mo ago Closed

Full time Active Directory Application Support Autohotkey

This position is no longer accepting applications (closed Jul 14, 2026).

Job Description

This role supports and maintains a reliable information systems infrastructure with an emphasis on security and recoverability, while guiding the deployment and ongoing maintenance of IT infrastructure and applications across the Gumenick extended footprint.

Overview

The position serves as the primary tier 1 contact for end-user hardware and software issues, working to resolve a range of problems including hardware, software, VoIP equipment, and low voltage systems such as cameras and door access. It includes handling service desk tickets and end-user problem reports.