Program Management

Program Management Support Jobs

3 jobs found

6d ago

IT Support Services Consultant

Oxley Enterprises®, Inc. Washington, DC

Washington, DC

6d ago

$88k - $175k/yr Full time Computer Skills Information Technology (IT) IT Services

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Job Description

Oxley Enterprises®, Inc. is seeking an IT Support Services Consultant to deliver lifecycle support for U.S. Coast Guard C5I systems. In this Washington, DC onsite role, you will help plan and manage portfolio and project efforts, measure performance, and support logistics and change enablement to strengthen mission support capability.

What You’ll Do

Provide lifecycle support across planning, procurement, portfolio and project management, performance management, asset tracking, and logistics support for USCG C5I systems
Formulate strategic and communications plans for C5I programs
Execute procurement planning activities, including alternatives and cost analyses, requirements development, Life Cycle Cost Estimates (LCCE), and Work Breakdown Structures (WBS)
Support portfolio and project management work such as risk analyses and performance tracking
Develop performance measurement and improvement plans using data analytics, and create decision aids for continuous improvement
Support asset management activities including tracking, disposal, and configuration management
Manage key artifacts and knowledge libraries, and develop knowledge tools
Support integration of functions, processes, and policies that build Coast Guard systems and mission support capability, including change management, strategic planning, and analysis
Facilitate executive-level sessions to support strategy formulation
Develop and manage Integrated Project Teams (IPTs) executing improvement efforts based on defined project plans
Align and integrate enterprise priorities vertically and horizontally across directorates and with operational partners
Establish standard, disciplined, repeatable, and scalable processes
Link performance measures to business strategies and objectives
Support organization-wide strategic planning, program evaluation, monitoring, and measurement, including strategic plan development and alternative pathway analysis
Support development and maintenance of a project selection process, project pipeline, and project portfolio aligned with strategic priorities, including oversight of high-priority projects
Develop and maintain initiative prioritization matrices
Conduct business-related analyses, business cases, and alternatives analyses to improve organizational performance
Apply Lean Six Sigma and MSBM to review and document processes, identify improvements, and expand business process improvement efforts
Execute business process reengineering (BPR) initiatives and identify cost, schedule, and performance improvement opportunities
Develop actionable process improvement and cost-efficiency recommendations
Develop and maintain program evaluation criteria, performance metrics, and risk management strategies to assess program performance against intended goals
Create project charters, strategies, schedules, and iterative project roadmaps with clear tasks, milestones, and deliverable sequencing
Track and mitigate risks and issues affecting milestones and deliverables, and support project closeout and documentation
Document and disseminate best practices and lessons learned
Implement change management initiatives using established frameworks (e.g., Prosci ADKAR)
Design and develop strategic communication tools such as briefs, brochures, playbooks, videos, graphics, and training materials, supporting the Strategic Communications Plan
Ensure electronic products comply with Section 508 of the Rehabilitation Act
Support governance structures that enable organizational improvement and integration
Use information analytics and knowledge management to support data-driven decision-making
Deliver training and facilitation to support implementation of organizational changes
Facilitate meetings and working groups, draft agendas, prepare materials, write minutes, track action items, and provide technical writing and editorial support
Coordinate tasks across parties and review work products for completeness, quality, and adherence to customer requirements
Support the System Engineering Lifecycle (SELC) across its phases
Support coordination and implementation of IT and data efforts aligned with organizational strategy, including documenting requirements and supporting IT architecture strategy
Provide subject matter expertise for data-related implementations

Required Qualifications

5 - 15 years of experience in program and project management, meeting facilitation, strategic communications, and organizational change management supporting the USCG or other federal agencies with defense, homeland security, or law enforcement missions
Bachelor’s Degree in Engineering, Computer Science, Business, or a related field
Project Management Professional (PMP) certification, Department of Homeland Security (DHS) mid-level Project Management certification, Six Sigma Master Black Belt certification, or equivalent certification (preferred)
Above average experience with lifecycle support for C5I systems, including planning, procurement, portfolio and project management, and performance management
Above average experience with procurement planning, including alternatives and cost analyses, requirements development, LCCE, and WBS
Experience developing strategic plans and communication plans for IT programs
Experience with portfolio and project management support, risk analysis, and performance tracking
Experience with asset management, tracking, disposal, and configuration management
Experience with knowledge management of key artifacts and knowledge libraries, including knowledge tool development
Experience supporting the System Engineering Lifecycle (SELC) across its phases
Experience documenting requirements for IT and data efforts, supporting IT architecture strategy, and providing subject matter expertise for data-related implementations
Above average ability to manage highly complex projects to completion on schedule and within resource constraints
Above average experience with business process improvement analysis, Lean Six Sigma analysis, and performance metrics analysis
Above average experience with business case analyses, alternatives analyses, concept development, and requirements analysis
Above average experience developing project charters, schedules, roadmaps, and risk mitigation strategies
Above average proficiency in Microsoft Office (e.g., OneDrive, Teams, Microsoft Project, SharePoint)
Strong ability to apply change management frameworks (e.g., Prosci ADKAR) to prepare for, manage, and sustain change
Strong ability to conduct detailed research and analysis of technical data
Strong ability to read and interpret Government policy, regulations, and directives and apply those interpretations as directed by the Project Manager or designee
Strong ability to coordinate all parties to tasks and review work products for completeness, quality, and adherence to customer requirements
Strong ability to facilitate meetings and working group sessions, including executive-level sessions, in person and virtually
Strong technical writing and editing skills
Ability to develop strategic communications and training materials that inform key audiences and increase stakeholder awareness and engagement
Ability to communicate effectively orally and in writing with executive-level personnel
Experience supporting a federal agency
Ability to obtain/maintain a Federal Civilian Public Trust
U.S. Citizenship or Permanent Resident status with at least 3 years lived in the United States

Security / Clearance

Ability to obtain/maintain a Federal Civilian Public Trust
Federal Civilian Public Trust coverage: 10 year period, and in some instances lifetime events
OPM Security Investigations Index (SII), DoD Defense Central Investigations Index (DCII), National Agency Check (NAC) records, FBI name check, FBI fingerprint check, credit report check
Written inquiries to previous employers and references listed on the application for employment
Potential interviews with the subject, spouse, neighbors, supervisor, coworkers
Law enforcement check, court records check, education check (attendance and degrees)

Compensation

The annual projected pay range for this position is $88,100 - $174,780, with consideration given to qualifications, experience, job responsibilities, and geographic location.

Benefits

Medical, dental, vision, and prescription drug coverage for you and your family
Life Insurance, short-term disability, and long-term disability paid for by the Company
Supplemental coverages including Accident, Critical Illness, and Hospital
Additional Life insurance coverage for you and your dependents
401k plan with various options to select based on your retirement goals

Location and Travel

On-site: U.S. Coast Guard Headquarters (Douglas A. Munro Headquarters Building), 2703 Martin Luther King Jr Ave SE, Washington, DC 20593
Virtual/remote work only as approved by the Government
CONUS and OCONUS travel may be required; a valid passport and current immunizations are required for OCONUS travel

Tools and Technologies

Command, Control, Communication, Computer, Cyber, and Intelligence (C5I)
Prosci ADKAR
Lean Six Sigma
Microsoft Office (OneDrive, Teams, Microsoft Project, SharePoint)
Section 508 of the Rehabilitation Act

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3mo ago

Helpdesk Lead

ITinfra Atlanta, GA

Atlanta, GA

3mo ago Closed

$85k+/yr Full time Customer Service Customer Support End User Support

This position is no longer accepting applications (closed Jul 26, 2026).

Job Description

ITinfra seeks a Helpdesk Lead to oversee IT support services and ITIL processes for government programs, coordinating with service managers, the service desk, and contractors while managing schedules, resources, issue resolution, reporting, and project presentations.

Responsibilities

Act as the government’s primary point of contact, providing leadership and oversight for IT support services and ITIL processes to ensure consistent, efficient delivery.
Guide knowledge management as well as training and workforce development initiatives.
Collaborate with service managers, technical and operational leads, the service desk, contractors, and providers to coordinate service delivery across the environment.
Review and approve technical solutions and develop practical program schedules.
Manage program and project schedules and resources to align deliverables with government timelines.
Resolve issues, allocate resources, supervise project personnel, and oversee operations and performance.
Provide daily, weekly, and monthly reports as required.
Develop and present In-Process Review (IPR) slides on a quarterly basis for all open projects supported by the contract.
Prepare ad hoc slides for management and participate in meetings as needed.

Requirements

Ten years of experience managing IT Support Services.
ITIL certifications: ITIL 4 Foundation, ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 4 Practice Manager, ITIL 4 Extension Modules, and ITIL 4 Master.
Demonstrated understanding and application of ITIL principles.
Proven experience leading IT teams with a mobile workforce.
Education: Bachelor’s degree in business administration, business management, information systems, information technology, engineering, or equivalent experience.
U.S. citizenship with an active Public Trust clearance, or the ability to obtain one.

Benefits

401(k) plan with company matching.
Dental insurance.
Health insurance.
Health savings account (HSA).
Vision insurance.
Paid time off (PTO).
Professional development assistance.
Retirement plan.

Why ITinfra

Small, growing, dynamic company with a collaborative culture.
Focus on professional growth and helping you set and achieve career goals.
Excellent health insurance benefits.
401(k) with matching and paid time off as part of the benefits package.

Work Location

Atlanta, Georgia (onsite)

Job Type

Full-time

Pay

USD 85,000 per year

Application Questions

Are you a US citizen with an active Public Trust clearance, or the ability of attaining one?
Do you have 5 years of IT program/project management experience?

Ability to Commute

Atlanta, GA 30303 (Required)

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4mo ago

Manager Engineering Technical Support 2

Northrop Grumman Redondo Beach, CA

Redondo Beach, CA

4mo ago Closed

$147k - $220k/yr Full time Engineering Hardware Support Manufacturing Engineering

This position is no longer accepting applications (closed Jul 18, 2026).

Job Description

Northrop Grumman offers a comprehensive benefits package and a stable, inclusive culture. This onsite role in Redondo Beach, California leads a diverse Space Systems engineering team focused on the integration and test of P093 R-Systems hardware. The position carries a salary range of USD 146,600 to 219,800 per year and opportunities to drive staffing, process improvements, and execution across production activities.

Responsibilities

Direct daily prioritization, tasking, resource allocation, and execution for the program’s engineering technician team across multiple production activities.
Provide clear direction to engineering technician crews at shift transitions and collaborate with engineering to anticipate and resolve on-the-floor roadblocks.
Serve as the first-line adjudicator of resource conflicts among technician teams.
Manage indirect and program direct budgets along with capital assets.
Escalate blockers promptly to the appropriate program leadership and help facilitate problem resolution.
Collaborate with functional homerooms to develop sustainable staffing and pipeline planning for engineering technician crews.
Perform Performance Management for direct reports, including compensation decisions, promotions, goal setting, development, coaching, and real-time feedback.
Mentor and engage section members with recognition, rewards, and career development guidance.
Oversee all aspects of employee relations including conflict resolution.
Promote an inclusive workplace that fosters community building, mitigates biases, and cultivates strong relationships.
Support Functional Homeroom initiatives and projects such as process improvement, Event Response Teams, CAPA implementation, and proposal efforts.
Limited travel may be required.

Requirements

Bachelor’s Degree in a STEM discipline plus 5 years of experience in a technical role, or Master’s Degree in STEM with 3 years of experience, or High School Diploma/GED with 11 years of technical experience.
Proven leadership experience in multi-disciplinary teams, preferably within Integration, Test, and Launch campaigns (IT&L).
Strong capability in short and long term planning, including resource allocation, schedule execution, and workforce development.
Extensive technical experience with space vehicle mechanical systems, architecture, and testing procedures.
Excellent communication, decision-making, and conflict-resolution skills.
Ability to lead and support dynamic program schedules that may include shift work, weekends, and extended shift hours.
Active SCI clearance required at time of application.

Technologies

P093 R-Systems hardware

Benefits

Medical, Dental & Vision coverage
401k
Educational Assistance
Life Insurance
Employee Assistance Programs & Work/Life Solutions
Paid Time Off
Health & Wellness Resources
Employee Discounts

Relocation Assistance

No relocation assistance available

Clearance Required for Start

Yes

Clearance Type

SCI

Travel

Yes, 10% of the Time

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