Warranty Administration Support Jobs

1 job found

Today

Atlas Copco Houston, TX

Houston, TX

Today

$82k - $100k/yr Full time Manager Cloud Platforms Computer Skills

Atlas Copco is hiring for a hybrid role in Houston, TX to provide technical and warranty administration support across regional operations.

Review new products and product information from a field and aftermarket perspective to determine service feasibility and identify required aftermarket resources and/or services.
Support Service Managers in developing technicians by promoting technician knowledge growth through local training initiatives, monitoring formal training programs, and recommending continuous improvements for the Direct technician workforce.
Coordinate with the Technical Support Competency Group to expedite timely and appropriate resolution of service issues needing special attention within the region.
Provide warranty administration support for Direct Operations, including review/approval of claims at the Service Manager prokura level and RMA tracking for warranty returns.
Deliver technical support to end users in a safe manner, and direct customers toward Field Service intervention when appropriate.
Handle special projects assigned by the Regional Operations Manager or VP/GM.
Perform assigned duties in line with Atlas Copco standards, taking appropriate action to meet customer needs and maintain communications with stakeholders needed to complete the work.
Complete other duties as assigned.

3-5 years of technical field service experience maintaining and repairing air compressors (Atlas Copco and other).
Demonstrated expertise in maintenance, overhaul, and repair of a wide variety of Atlas Copco compressors.
Strong mechanical and electrical skills, including understanding mechanical and electrical components and ability to interpret wiring diagrams and relay logic.
Minimum four-year degree in mechanical engineering or related, or equivalent experience (e.g., 10+ years).
Self-directed with strong organizational, interpersonal, and verbal and written communication skills.
Proven business analysis skills.
Proficient in Microsoft Office, including Word and Excel.
Travel required; approximately 10-15%.
Valid driver’s license.

Excellent compensation package, including a flexible benefits plan and generous 401(k) retirement plan.
Health, dental, and vision insurance.
Paid time off.
Life and disability insurance.
Salary range: $82,000 - $100,000 per year (based on knowledge, skills, and experience).

Location: Houston, TX (hybrid)
This role offers a hybrid working arrangement, allowing time split between remote work and being on-site at the Houston, TX office.
Travel: Expected to support the region’s needs (approx. 10-15%).

Contact: Talent Acquisition Team (Sowmya Prativadi)

New Warranty Administration Support Jobs, daily.