Customer Service Desk

Customer Service Desk Support Jobs

3 jobs found

4d ago

Security Officer Part Time Customer Service Desk

Allied Universal Leawood, KS

Leawood, KS

4d ago

$18 - $18/hr Part time Computer Skills Customer Service Customer Service Desk

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Job Description

This part-time Security Officer position supports a commercial real estate location in Leawood, KS by combining a customer service front desk presence with core security duties. The role involves access control, visitor management, and security communications, supported by computer or tablet-based documentation.

Location and Employment Details

Location: Leawood, KS (onsite)
Job Type: Part time
Pay Rate: USD 18.00 per hour

Work Schedule

Mon: 07:00 AM - 11:00 AM
Tue: 11:00 AM - 06:00 PM
Wed: 07:00 AM - 02:00 PM
Thur: 02:00 PM - 06:00 PM
Fri: 02:00 PM - 06:00 PM

Key Responsibilities

Provide customer service to tenants, visitors, and vendors at the commercial real estate front desk by following site-specific procedures and security-related policies.
Greet visitors, verify identification and access authorization, issue visitor credentials, and keep accurate visitor and contractor records.
Monitor access points, cameras, alarms, and other security-related systems from the front desk, and report unusual activity according to site procedures.
Handle incidents, assistance requests, and critical situations in a calm, professional manner, coordinating with building management and/or emergency responders as needed.
Answer and direct phone calls, provide general building information, and maintain a professional, welcoming presence in the lobby area.

Required Qualifications

Education: High school diploma or equivalent
Ability to meet age requirements for unarmed and armed roles: 18+ for unarmed roles; 21+ for armed roles.
Applicants will be subject to a background investigation in accordance with federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
Applicants will be subject to a drug screen to the extent permitted by law.
Licensing: Licensing requirements may apply based on state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license is required only for driving positions.

Preferred Skills

Customer service experience
Comfort using a computer or tablet

Technology and Tools

Computer
Tablet

Benefits

Get paid training and access to career growth opportunities
Participate in a retirement savings plan
Access discounts on top brands and services through the Perks Program

Additional Shift Access

Access to exclusive technology to view and claim additional shifts, supporting the option to earn more.

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13d ago

IT Helpdesk Manager

Rosendin McKinney, TX

McKinney, TX

13d ago

Full time Manager Active Directory Customer Service

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Job Description

The IT Helpdesk Manager leads Rosendin’s onsite helpdesk operations in McKinney, TX, supervising technical support staff while delivering direct IT services to employees. This role focuses on customer service quality, help ticket performance, staff training, and effective management of IT inventory.

Key Responsibilities

Supervise helpdesk support staff by establishing schedules, setting priorities, providing support and direction, and handling administrative issues as needed
Manage helpdesk policies and procedures
Oversee help ticket workflows, including assignment, prioritization, escalation, and resolution
Collect and analyze helpdesk metrics to benchmark workload and performance and identify trends in call center issues
Promote excellent customer service with effective response times, provide expert guidance on general support issues, enforce quality of service guidelines, and support customer satisfaction goals
Train helpdesk staff on operational procedures and troubleshooting techniques, including training related to new hardware and software applications as requested
Establish and maintain an environment that supports team building and cross-departmental communication
Manage IT inventory
Ensure end users receive timely and considerate customer service by handling helpdesk calls and resolving technical issues
Analyze and identify trends in reported issues and develop preventative solutions
Conduct root cause analysis on major issues
Perform other duties as defined by the manager

Requirements

Advanced knowledge of Microsoft Active Directory and Windows 7 & 10
Advanced knowledge of Microsoft Office 2010 and newer
Network troubleshooting experience and working knowledge of VPN client software
Analytical and problem-solving/troubleshooting skills
Ability to perform at a high level in a dynamic, fast-paced team environment
Willingness to take a hands-on approach to ensure optimal customer service
Ability to establish and maintain an effective follow-up system for timely and accurate handling of information requests
Demonstrated discretion and sensitivity when handling confidential information
Proven success taking direction and working independently
Ability to build and maintain strong working relationships with staff and senior management
Proficiency using a computer and Microsoft Office (Outlook, Word, Excel); Oracle preferred
Strong time management to prioritize and handle multiple tasks with changing priorities
Ability to work under pressure and adapt to changing requirements with a positive attitude
Oral and written communication skills required
Self-motivated, proactive, and an effective team player
Professional interaction with employees at all levels, as well as vendors, clients, and others

Technologies

Microsoft Active Directory
Windows 7
Windows 10
Microsoft Office 2010
Microsoft Office
Outlook
Word
Excel
VPN client software
Oracle

Minimum Qualifications

2 years of experience
Bachelor's degree in Information Technology, Computer/Information Science, or a related discipline

Benefits

ESOP - Employee Stock Ownership
401 K
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation

Travel and Working Conditions

Travel: Up to 20%
General work environment includes sitting for long periods, standing, walking, typing, carrying, pushing, and bending, with work performed primarily indoors (fluorescent lighting and air conditioning)
Noise level is usually low to medium and can be loud on the jobsite
ADA-compliant workplace with consideration of reasonable accommodation measures for qualified individuals
Occasional lifting of up to 30 lbs.

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1mo ago

Customer Service Desk/Cashier

Campbellsport Piggly Wiggly Campbellsport, WI

Campbellsport, WI

1mo ago Closed

Part time Cashier Customer Service Customer Service Desk

This position is no longer accepting applications (closed Oct 23, 2026).

Job Description

Campbellsport Piggly Wiggly is seeking part-time Customer Service Desk associates who will also perform cashier duties onsite in Campbellsport, WI. This role supports the front end of the store by combining customer service with accurate payment handling, transactions, and end-of-shift cash drawer balancing.

As a Customer Service Desk/Cashier, you will scan and bag items, assist customers at the service desk, and help ensure day-to-day operations run smoothly. The position also includes additional services such as lottery ticket sales and Western Union transactions, along with telephone support as needed.

Key Responsibilities

Scan and bag items for customers
Collect cash, checks, and credit card payments and process transactions
Make change accurately
Provide friendly customer service at the Customer Service Desk
Maintain a safe and clean working environment
Process exchanges and return transactions
Answer customers’ questions and politely handle complaints
Balance cash drawers by counting down cash drawers at the end of cashier shifts
Sell lottery tickets and complete Western Union transactions and other Customer Service Desk services
Balance lottery sales, cash office, sales drawers, and postage
Answer telephone calls and transfer calls as needed

Requirements

Must be 18 years or older preferred
Experience handling money and working as a cashier desired, but training is available
Computer skills are a plus
Strong customer service skills
Attention to detail

Benefits

Flexible schedule

Job Type: Part-time
Work Location: In person (onsite)
Location: Campbellsport, WI 53010 (Required)

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Customer Service Desk Support Jobs

Security Officer Part Time Customer Service Desk

IT Helpdesk Manager

Customer Service Desk/Cashier

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