Leawood, KS

Support Jobs in Leawood, KS

2 jobs found

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1d ago

Security Officer Part Time Customer Service Desk

Allied Universal Leawood, KS

Leawood, KS

1d ago

$18 - $18/hr Part time Computer Skills Customer Service Customer Service Desk

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Job Description

This part-time Security Officer position supports a commercial real estate location in Leawood, KS by combining a customer service front desk presence with core security duties. The role involves access control, visitor management, and security communications, supported by computer or tablet-based documentation.

Location and Employment Details

Location: Leawood, KS (onsite)
Job Type: Part time
Pay Rate: USD 18.00 per hour

Work Schedule

Mon: 07:00 AM - 11:00 AM
Tue: 11:00 AM - 06:00 PM
Wed: 07:00 AM - 02:00 PM
Thur: 02:00 PM - 06:00 PM
Fri: 02:00 PM - 06:00 PM

Key Responsibilities

Provide customer service to tenants, visitors, and vendors at the commercial real estate front desk by following site-specific procedures and security-related policies.
Greet visitors, verify identification and access authorization, issue visitor credentials, and keep accurate visitor and contractor records.
Monitor access points, cameras, alarms, and other security-related systems from the front desk, and report unusual activity according to site procedures.
Handle incidents, assistance requests, and critical situations in a calm, professional manner, coordinating with building management and/or emergency responders as needed.
Answer and direct phone calls, provide general building information, and maintain a professional, welcoming presence in the lobby area.

Required Qualifications

Education: High school diploma or equivalent
Ability to meet age requirements for unarmed and armed roles: 18+ for unarmed roles; 21+ for armed roles.
Applicants will be subject to a background investigation in accordance with federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
Applicants will be subject to a drug screen to the extent permitted by law.
Licensing: Licensing requirements may apply based on state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license is required only for driving positions.

Preferred Skills

Customer service experience
Comfort using a computer or tablet

Technology and Tools

Computer
Tablet

Benefits

Get paid training and access to career growth opportunities
Participate in a retirement savings plan
Access discounts on top brands and services through the Perks Program

Additional Shift Access

Access to exclusive technology to view and claim additional shifts, supporting the option to earn more.

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10d ago

Technical Support Specialist

PSG Panasonic Connect North America Professional Services Leawood, KS

Leawood, KS

10d ago

$18 - $20/hr Full time Application Support Computer Skills Customer Service

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Job Description

PSG Panasonic Connect North America Professional Services provides front-line, business-to-business customer support for Panasonic products, with a focus on timely resolutions and strong customer service. This onsite role in Leawood, KS supports internal and external customers through phone, email, and chat, helping clients move past basic technical issues and coordinating next steps like repair orders and service loaner or exchange processing. The hourly rate for this position is USD 18–20.

What you’ll do

Serve as a primary contact for B2B customers using phone, email, and chat to handle product-specific inquiries for Panasonic offerings. Tackle basic troubleshooting, support Panasonic software applications, and assist with general questions by routing requests appropriately. You’ll also ensure customers receive an effective, guideline-based response while demonstrating empowerment when accommodating customer needs.

Provide exemplary customer service to internal and external customers
Handle product-specific incoming calls, chats, and emails
Resolve customer contacts in a timely and efficient manner
Evaluate, research, and escalate issues as appropriate based on skill level
Support general inquiries and route requests as needed
Accurately document customer interactions in product-specific ticketing systems
Use resources efficiently and appropriately
Build knowledge of new products and product types

You will also help customers with technical issues by creating repair orders and processing service loaners and exchanges, all within established guidelines.

What you bring

Previous call center experience preferred
Fundamental understanding of electronics
Ability to read and understand technical documents and manuals
PC literacy, with ability to use Microsoft Word, Excel, and PowerPoint
Ability to manage multiple tasks simultaneously
Comfort working in a diverse, team-based environment
Ability to work independently with limited guidance
Comfort in a fast-paced, deadline-oriented environment
Ability to follow established practices and procedures when analyzing situations or data
Excellent oral and written communication skills, including responding positively to customer emotions and stress and overcoming objections through persuasion

Benefits and support

Medical, dental, and vision
Life, accident, critical illness, disability, and pet insurance
Panasonic Retirement Savings & Investment Plan (PRSIP) 401(k) with company matching contributions
PTO, holidays, and volunteering (company sponsored events)
EAP and virtual health management via Teledoc
Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program

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Support Jobs in Leawood, KS

Security Officer Part Time Customer Service Desk

Technical Support Specialist

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