Join Booz Allen Hamilton in Fort Benning, GA as a Technical Support Engineer. This onsite role centers on maintaining and operating a network of simulators and modeling capabilities that enable rehearsals and exercises for diverse units, while delivering robust operational training to military personnel within an Agile team. The position offers a competitive salary range and a comprehensive benefits package, with opportunities for professional development and growth.
What we offer
- Health benefits
- Life insurance
- Disability benefits
- Financial benefits
- Retirement benefits
- Paid leave
- Professional development
- Tuition assistance
- Work-life programs
- Dependent care
Responsibilities
- Care for and operate a distributed network of simulators and modeling tools to enable rehearsals and exercises for multiple units.
- Oversee network operations, sustain an Authority to Operate, enhance design and architecture, perform Tier 1-3 troubleshooting during operations, install hardware, manage lifecycle, deploy software releases, and introduce new features and innovations.
- Support training delivery to military personnel as part of a cross-functional technical team focused on robust operational instruction.
- Conduct regular operational checks on local air and ground simulators and several outstation systems.
- Execute preventative maintenance on simulators and related systems.
- Support training activities across live, virtual, and constructive environments.
- Develop configuration management workflows to keep geographically distributed systems up to date and compliant with current training requirements.
- Run the virtual environment to enable large-scale training exercises.
- Identify and document system deficiencies to drive improvements in functionality.
- Procure and install new simulators and expand networks as needed.
- Work within an Agile Scrum team with daily communications, delivering effective troubleshooting and adapting to changing daily tasks.
- Identify opportunities to advance simulation capabilities and introduce innovations.
Requirements
- Experience with complex distributed networked systems
- Proficiency with Windows and Linux operating systems
- Experience supporting and collaborating with DoD operational personnel
- Ability to diagnose and resolve issues in basic networks and operating systems
- Ability to produce technical documentation
- Willingness to travel up to 20%
- TS/SCI clearance
- Bachelor’s degree and 1+ years of Tier 1 technical support experience, or 5+ years of Tier 1 technical support experience in lieu of a degree
- Security+ certification
Technologies
- Windows
- Linux
- Image Generator (IG)
- Constructive Force Generator (CGF)
- MACE
- VRSG
- ACAS
- STIGs
Work model
- Remote: The listing may indicate remote work, but expect occasional in-person work at a Booz Allen or customer facility.
- Hybrid: Frequent work from a Booz Allen facility is expected, with alignment to leadership needs; occasional visits to a customer facility may be required.
- Onsite: Primary duties performed at a Booz Allen office or customer facility, with collaboration as required by the role.
Compensation
Salary is determined by factors including location, education, skills, experience, and contract considerations. The projected range for this position is USD 69,400 to 158,000 per year. This posting will close within 90 days from the posting date.
Identity verification
As part of the hiring process, the company may use an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. Interviews and assessments may require you to be on camera, and there may be a process to capture your photo for identity verification.
Candidate AI usage policy
AI is integrated into daily work at Booz Allen, and the company emphasizes responsible use. The use of artificial intelligence tools to assist with interview responses is prohibited unless explicit permission is provided.
Non-discrimination
All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, or any other status protected by law.
