Information Assurance

Information Assurance Support Jobs

2 jobs found

Today

IT Support

Canvas II, LLC. Eglin AFB, FL

Eglin AFB, FL

Today

Contract Customer Support End User Support Help Desk Support

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Job Description

Canvas II, LLC. is seeking an IT Support contractor for onsite work at Eglin AFB, FL. This role provides information technology support and technical assistance for Operational Information Management (IM) and RW programs to help ensure reliable operation of information systems supporting the AFRL/RW research and development mission.

Responsibilities

Provide advice and assistance in support of Operational Information Management (IM) and RW programs to ensure effective, timely, and optimal operation of information systems that support the R&D mission of AFRL/RW.
Perform information management and information technology activities, including automation support, system administration, computer programming, configuration management, training, telecommunications, help desk, operations, customer support, and administrative support.
Deliver technical engineering and specialized networking and data communications services, including support activities tied to system operations and information technology needs across RW.
Provide support across RW for activities currently accomplished by subject matter experts (S&Es) as additional duties, or where gaps in capabilities are requested by S&Es throughout RW.
Support customer-facing and enterprise-focused functions such as application development, planning, network implementation, systems integration, communication support, and computer-communication maintenance.
Perform ITE asset management and support Secure and Non-secure VTC and meeting support, along with IA, TCO duties, and CSA/FSA responsibilities as directed by AFGM2018-17-02, EITM, and successor guidance.

Required Qualifications

All positions require a secret clearance.
At least five (5) contractors will require TS clearances to support the Kinetic Kill Vehicle Hardware-in-the-Loop Simulation (KHILS) Facility, Controlled Secure Workspace (CSW) facilities, and the JWICS.
Of the five TS positions, two (2) shall require SCI billets/access to support the CSW.
Ensure adequate resources are dedicated to satisfy the requirements of work assignments.
Ensure all personnel supporting Secure VTC (SVTC) systems are certified and complete training (Level 1 and 2), and continuing education required IAW the current Defense Information Systems Network Video Services facilitator certification policy.
Ensure all IT/IM personnel are certified and complete training and continuing education required IAW DoD 8570.01M and subsequent successor guidance and implementation policies.
Personnel will be appointed CSAs/FSAs for DREN and Enclave systems.

Technology Environment

NIPRNet
SIPRNet
AFNET
DREN
Enclave
Secure VTC (SVTC)
Defense Information Systems Network Video Services
DoD 8570.01M
AFGM2018-17-02
EITM

Job Details

Location: Eglin AFB, FL (onsite)
Employment type: contract

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Today

Technical Support Specialist IAT I

Cherokee Federal Hampton, VA

Hampton, VA

Today

$58k - $62k/yr Full time Application Support End User Support Hardware Support

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Job Description

The Technical Support Specialist IAT I delivers primary support for computer systems administration and financial systems application administration in an onsite environment at Langley AFB. This role supports operational efficiency while aligning with governance and compliance requirements across workstations, applications, and telecommunications equipment.

Location, Reporting, and Status

Location: Hampton, VA (onsite) (Langley AFB)
Reports to: Program Manager
Job Code: ITS551
FLSA Status: Exempt
Supervisory Authority: No supervisory/management authority

Responsibilities

Install, configure, and maintain staff workstations across locations to meet prescribed governance requirements.
Apply patch updates and configuration changes to sustain workstation security and functionality.
Support annual training and serve as the Information Assurance Officer (IAO) for the Comptroller Units.
Identify and report network issues or outages to the network help desk for resolution.
Provide hardware and software acquisition recommendations based on IT needs and available resources.
Maintain printer consumables inventory and keep print devices operational, including toner replacement.
Advise management on the latest communication and IT technology available through Air Force procurement channels.
Act as Portal content and SharePoint content administrator.
Serve as the Equipment Custodian and Telephone Control Operator (TCO).
Install, maintain, and troubleshoot financial applications including ABSS, AFM, DEAMS, and DTS.
Assist Financial System Administrators (FSAs) with application upgrades and maintenance.
Develop continuity procedures for financial applications using the MS Office Suite.
Facilitate collaboration among ACC FSAs by maintaining SharePoint and other platforms to share financial application materials.
Manage telecommunications operability, including iPhones, VoIP phones, VTC systems, and other devices.
Add, move, upgrade, or patch PCs and peripheral equipment.
Perform other job-related duties as assigned.

Required Qualifications

Education: High School Diploma
Experience: 1–3 years of experience in Information Assurance (IA) technology or related fields
Certification: IA Technician (IAT) Level I Security+ CE certification required
Clearance/Eligibility: SECRET Clearance and IAT Level I Security+ CE Certification (Mandatory)
Citizenship: Must be a US Citizen
Security Requirement: This position requires an active Secret clearance
Other: Must pass pre-employment qualifications of Cherokee Federal
Physical Requirement: Ability to lift and carry at least 40 pounds
Government Contract Requirement: Restricted to U.S. citizens or legal permanent residents; documentation is required

Technologies and Tools

Security+ CE
Microsoft Office Suite
MS Windows
MS Teams
SharePoint
ABSS
AFM
DEAMS
DTS
iPhones
VoIP phones
VTC systems
Portal content

Preferred Qualifications

Familiarity with Air Force (AF) and Department of Defense (DoD) financial systems and IT equipment accountability programs preferred.

Work Environment

Work is performed primarily in a climate-controlled environment.

Compensation and Benefits

Salary: USD 58,000 - 62,000 per yearly
Up to a 6% 401(k) company match
Paid time off
Medical, dental, and vision insurance, plus prescription drug coverage
Basic life and AD&D insurance, with supplemental life options
Short-term and long-term disability coverage
Paid holidays
Employee Assistance Program (EAP)
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Professional development, training, and certification support
Voluntary benefits including accident, critical illness, and identity theft protection

Additional Information

This position is subject to pre-employment drug testing.
This position may be contingent upon the successful completion of a background investigation.
A government contract requires that this position be restricted to U.S. citizens or legal permanent residents; documentation is required.

EEO Statement and Accommodation

Cherokee Federal is a federal contractor subject to VEVRAA. Cherokee Federal takes affirmative action to employ and advance qualified individuals with disabilities in compliance with Section 503 of the Rehabilitation Act. Reasonable accommodations are available to qualified individuals with disabilities or those with sincerely held religious beliefs. To request an accommodation in the application or interview process, contact Human Resources at careers@cherokee-federal.com.

Accounting System References

Defense Enterprise Accounting and Management System (DEAMS): Defense Travel System (DTS), Integrated Accounts Payable System (IAPS)

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IT Support

Technical Support Specialist IAT I

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