Eglin AFB, FL

Support Jobs in Eglin AFB, FL

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IT Support

Canvas II, LLC. Eglin AFB, FL

Eglin AFB, FL

Today

Contract Customer Support End User Support Help Desk Support

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Job Description

Canvas II, LLC. is seeking an IT Support contractor for onsite work at Eglin AFB, FL. This role provides information technology support and technical assistance for Operational Information Management (IM) and RW programs to help ensure reliable operation of information systems supporting the AFRL/RW research and development mission.

Responsibilities

Provide advice and assistance in support of Operational Information Management (IM) and RW programs to ensure effective, timely, and optimal operation of information systems that support the R&D mission of AFRL/RW.
Perform information management and information technology activities, including automation support, system administration, computer programming, configuration management, training, telecommunications, help desk, operations, customer support, and administrative support.
Deliver technical engineering and specialized networking and data communications services, including support activities tied to system operations and information technology needs across RW.
Provide support across RW for activities currently accomplished by subject matter experts (S&Es) as additional duties, or where gaps in capabilities are requested by S&Es throughout RW.
Support customer-facing and enterprise-focused functions such as application development, planning, network implementation, systems integration, communication support, and computer-communication maintenance.
Perform ITE asset management and support Secure and Non-secure VTC and meeting support, along with IA, TCO duties, and CSA/FSA responsibilities as directed by AFGM2018-17-02, EITM, and successor guidance.

Required Qualifications

All positions require a secret clearance.
At least five (5) contractors will require TS clearances to support the Kinetic Kill Vehicle Hardware-in-the-Loop Simulation (KHILS) Facility, Controlled Secure Workspace (CSW) facilities, and the JWICS.
Of the five TS positions, two (2) shall require SCI billets/access to support the CSW.
Ensure adequate resources are dedicated to satisfy the requirements of work assignments.
Ensure all personnel supporting Secure VTC (SVTC) systems are certified and complete training (Level 1 and 2), and continuing education required IAW the current Defense Information Systems Network Video Services facilitator certification policy.
Ensure all IT/IM personnel are certified and complete training and continuing education required IAW DoD 8570.01M and subsequent successor guidance and implementation policies.
Personnel will be appointed CSAs/FSAs for DREN and Enclave systems.

Technology Environment

NIPRNet
SIPRNet
AFNET
DREN
Enclave
Secure VTC (SVTC)
Defense Information Systems Network Video Services
DoD 8570.01M
AFGM2018-17-02
EITM

Job Details

Location: Eglin AFB, FL (onsite)
Employment type: contract

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4d ago

Technical Support Supervisor II

Reliance Test & Technology Eglin AFB, FL

Eglin AFB, FL

4d ago

Full time Manager Computer Skills Onsite

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Job Description

Reliance Test & Technology is seeking a Technical Support Supervisor II to support Range Instrumentation at Eglin AFB, FL. This on-site role coordinates mission support efforts and oversees range control and safety activities, including communications with range control, test aircraft, and mission support personnel.

Reporting to the Range Instrumentation Section Manager, the supervisor may also interface with range schedulers, project coordinators, and members of management while ensuring day-to-day execution aligns with operational objectives and range capabilities.

Key Responsibilities

Serve as the point of contact for mission support coordination applicable to range support elements such as TSPI Reference Radars, Spectrum Monitoring, and Advanced Command Destruct Systems (ACDS) and analysis, communications, data collection instrumentation, and data product/media distribution.
Apply thorough knowledge of range safety requirements and local government agencies that impact mission activity.
Demonstrate knowledge of facility test support capabilities and communicate that information to test engineers and customers.
Exercise discretion and independent judgment to resolve problems.
Ensure communications systems are established between range control, test aircraft, and mission support personnel, including submitting work requests to support range maintenance and operations.
Plan and assign work; implement policies and procedures; recommend improvements in operations, testing, maintenance methods, equipment, operating procedures, and working conditions.
Participate in hiring by conducting interviews and making recommendations.
Provide counseling for disciplinary issues and complete performance evaluations; support employee relations through coaching and development.
Resolve employee issues through problem resolution while balancing quality, productivity, cost, safety, and morale to achieve positive results.
Manage site performance measures and provide regular progress reports; manage department priorities; track absenteeism and timekeeping; and support Process Improvement.
Own all aspects of range control and safety and other duties as assigned, including review of directive information.
Coordinate with appropriate agencies to maintain compliance with directive instructions and with company and USAF requirements related to safety and environmental matters.
Support E-OMS operational objectives and observe company Quality, Safety, Environmental, Security, and Administrative policies.

Required Qualifications

Technical or service school graduate in communications-electronics with a minimum of five years of related operations experience, including supervising employees and project management.
Practical knowledge of operational objectives and range capabilities.
Advanced leadership and managerial skills, plus functional knowledge of Microsoft Word, Outlook, and Excel and PIMS modules.
Supports E-OMS operational objectives and demonstrates alignment with company Quality, Safety, Environmental, Security, and Administrative policies while supporting Process Improvement.
Experience in Radars, Spectrum Monitoring, and Advanced Command Destruct Systems (ACDS) or related systems experience is highly desired.

Skills and Tools (Technologies)

Microsoft Word
Microsoft Outlook
Microsoft Excel
PIMS
PIMS Timekeeping
PIMS Logistics
PIMS Maintenance

Work Environment & Physical Requirements

This position may require working in a variety of environmental conditions both inside and outside based on mission requirements.
Substantial movements (motions) of the wrists, hands, and/or fingers are required.
Close visual acuity is necessary for preparing and analyzing data and figures and viewing a computer terminal.
May require sitting for long periods of time.
Some lifting of up to 50 pounds, standing, bending, stooping, and climbing may be required.

Security Clearance

Applicants must currently hold or be able to obtain and maintain the proper US DoD issued security clearance, which requires US Citizenship.
Security clearance eligibility may be discussed during the interview phase.
Employment and start date are contingent upon the candidate receiving the required US DoD issued interim security clearance.

Classification: Technical Support Supervisor II
Grade: Exempt; Regular Full-time
Location: Range Instrumentation / Eglin AFB, FL – On Site

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Support Jobs in Eglin AFB, FL

IT Support

Technical Support Supervisor II

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