Support Jobs in Canoga Park, CA

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10d ago

Tech Support Representative

AVPSolutions Canoga Park, CA

Canoga Park, CA

10d ago

$25+/hr Full time Application Support Computer Skills Contact Center

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Job Description

AVP Solutions is hiring onsite in Canoga Park, CA for a Tech Support Representative to join its merchant services support team. The role blends customer service with technical troubleshooting, handling a diverse mix of calls in a fast-paced environment. The position offers $25.00 per hour and requires 1-2 years of bankcard experience.

Responsibilities

Troubleshoot issues and manage a range of calls and situations concurrently.
Learn the company's products and services quickly in a fast-paced setting.
Interpret and apply various instruction sets as required.

Requirements

1-2 years of bankcard experience.
Strong verbal and written communication abilities.
Excellent phone etiquette and customer service skills.
Proficiency with Windows, word processing, spreadsheets, web-based applications, contact management software, and other processing systems.
Knowledge of point-of-sale hardware and software.
Ability to learn company products and services quickly in a fast-paced environment.
Pegasus database knowledge is a plus.
Aptitude to interpret and apply various instruction sets.
Strong time management and professional demeanor.
Ability to write and create reports and correspondence.
Ability to prepare written proposals including quotes and assessments of client needs.
Previous banking or financial services experience.

Technologies

Pegasus database
Point of sale hardware and software

Benefits

Dental insurance
Health insurance
Paid time off
Vision insurance

Benefit Conditions

Only full-time employees eligible

This job is

Military experienced candidates are encouraged to apply
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
All ages, including older job seekers, are encouraged to apply
Open to applicants who do not have a college diploma
People with disabilities are encouraged to apply

Visa sponsorship potentially available

No sponsorship for this job is provided.

Work remotely

Job Type

Full-time

Pay

From $25.00 per hour

Expected Hours

40 per week

Schedule

8 hour shift
Day shift
Monday to Friday

Work Location

In person

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