Support Jobs in Columbia, TN

1 job found

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30d ago

Help Desk Technician

Technology in Motion, LLC Columbia, TN

Columbia, TN

30d ago

$15 - $17/hr Contract Application Support Computer Skills Contact Center

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Job Description

Technology in Motion, LLC offers an onsite Help Desk Technician role in Columbia, TN on a 90-day 1099 contract. This position focuses on second level support for requests across workstations, printers, phones, and network resources. The role provides a solid benefits package and a collaborative environment, with an emphasis on practical, customer-focused IT support.

Benefits

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Responsibilities

Respond to incoming support calls
Process and update assigned tickets, with progress notes within 1–2 business days
Provide both technical assistance and customer service in interactions with end users
Aim for fast issue resolution while maintaining quality support
Collaborate within a team and communicate effectively
Support efforts to maintain and improve customer service perception and satisfaction

Requirements

Strong interpersonal skills including telephony, clear communication, active listening, and customer care
Ability to multitask and adapt to changing priorities
Typing proficiency for accurate service request entry
Self-motivated with a willingness to learn and improve
Technical awareness to match resources to issues appropriately
Critical thinking and diagnostic abilities for technical problems

Technologies

VMWare Horizon
Windows-based operating systems
Microsoft Office suite (Outlook, Excel, etc)
Android-based devices
Other client-specific applications

Details

Location: Columbia, Tennessee (onsite)
Compensation: USD 15.00 - 17.00 per hour
Employment Type: Contract (1099), 90-day assignment
Experience: Minimum 1 year
Education: High school diploma or equivalent preferred

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