Dublin, GA

Support Jobs in Dublin, GA

2 jobs found

Include remote jobs

27d ago

IT Help Desk Technician

On behalf of Next Deavor Dublin, GA

Dublin, GA

27d ago

$28 - $35/hr Part time Device Management Dhcp End User Support

Apply Now

Job Description

On behalf of Next Deavor, this part-time role focuses on hands-on desktop and end-user support for both onsite and remote users in a hybrid environment based in Dublin, GA. You will manage day-to-day help desk needs, support manufacturing and office stakeholders, and help keep users productive through reliable device, application, and connectivity support.

As an IT Help Desk Technician, you will provide support across a range of endpoints and systems, including workstations deployed and maintained through Intune. The position is designed for someone with Level 2 or Level 3 support experience who can balance ticket delivery with accurate documentation and user-focused communication.

What you’ll do

Provide onsite and remote support for hardware, software, peripherals, mobile devices, and connectivity issues
Log, prioritize, and resolve tickets while meeting SLA targets and documenting work accurately
Perform onboarding and offboarding tasks including account setup, device provisioning, and access changes
Image, deploy, and maintain workstations through Intune for 300+ endpoints
Support conference room technology, printers, and manufacturing floor end-user devices
Maintain accurate asset records for equipment assigned, returned, and retired
Contribute to a knowledge base through knowledge base articles and user guides
Educate users on cybersecurity practices and report suspected security incidents

What you bring

2+ years of Level 2 or Level 3 helpdesk or technical support experience
Experience supporting Windows and Microsoft 365 applications
Knowledge of networking basics including TCP/IP, DNS, DHCP, and VPN, plus wireless troubleshooting familiarity
Strong customer service skills, including the ability to explain technical concepts to non-technical users
Awareness of phishing, social engineering, and password security practices
Ability to lift up to 50 lbs and work onsite

Tools and technologies

Intune
Windows
Microsoft 365
TCP/IP, DNS, DHCP, VPN

Compensation and schedule

Part time role
$28 to $35 per hour
Hybrid onsite/remote in Dublin, GA

Benefits

Health, vision and dental benefits for contract employees
Paid sick leave eligibility is contingent on state of residence
Optional 401k Plan (excludes employer match) and 401(k)
Health insurance, Dental insurance, and Vision insurance
Paid time off

Helpful qualifications

CompTIA A+, Network+, or Microsoft 365 certifications
ITIL Foundation certification
Experience in a manufacturing environment

View full job page →

5mo ago

Merchandising Help Desk Receptionist

Farmers Home Furniture Dublin, GA

Dublin, GA

5mo ago Closed

Full time Administrative Assistant Administrative Support Customer Service

This position is no longer accepting applications (closed Jul 2, 2026).

Job Description

This onsite role supports the Merchandising Department by operating the company switchboard, handling routine clerical tasks, and assisting stores with special-order requests and vendor information. The position is based in Dublin, Georgia and carries daily administrative responsibilities at Farmers Home Furniture.

Responsibilities

Greet visitors upon arrival and route them to the appropriate person or department.
Answer incoming calls and relay messages to designated staff members.
Direct inquiries to the correct personnel and provide information as needed.
Perform general clerical duties such as faxing information, data entry, and typing and distributing letters, reports, and memos.
Assist stores with special orders by researching required details and contacting vendors for costs, fabric information, and merchandise availability.
Communicate general vendor and merchandise information to stores as needed.
Order replacement parts and convey any necessary information to stores regarding parts.
Prepare weekly merchandising packages for distribution to stores.
Process special order information requested by stores and ensure accurate handling.
Review weekly reports to monitor special orders, contact vendors for shipping updates, and relay information to store personnel.
Communicate with the MIS Department regarding telephone equipment problems as they arise.
Complete and route a variety of forms, logs, requests, records, reports, correspondence, and other documents; maintain filing systems and records.
Operate office equipment and software, including word processing, spreadsheet, and database systems, as needed to fulfill duties.
Uphold and promote the company H.O.M.E values in daily work: Helping others, developing ordinary people to do extraordinary things, being a motivated owner who cares, and ensuring excellence as a habit for oneself and the team.
Substitute for co-workers during temporary absences as required.
Perform other related duties as assigned.

Requirements

High School Diploma or GED.
At least one year of experience in a general office or customer service role.
Any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this position.

Technologies

Word processing software
Spreadsheet software
Database software

Description

The role is designed to operate the company switchboard and provide clerical support to the buying staff within the Merchandising Department. It includes assisting stores with research for special order requests and offering guidance on vendor and merchandise information to support day-to-day operations.

Performance Aptitudes

Data Utilization: Ability to review, categorize, prioritize, and analyze data, with discretion in data classification and reference to established standards to identify effects and relationships.
Human Interaction: Capacity to function as a first-line supervisor, including instructing, reviewing work, maintaining standards, and coordinating activities.
Equipment and Tools: Proficiency in operating and managing office equipment and tools used to fulfill essential tasks.
Verbal Aptitude: Ability to use a wide range of reference materials and information.
Mathematical Aptitude: Competence in basic arithmetic, decimals, percentages, fractions, and interpreting graphs.
Functional Reasoning: Skill in interpreting instructions and applying rational systems, with independent judgment to adapt methods to meet objectives.
Situational Reasoning: Ability to exercise judgment, decisiveness, and creativity when evaluating information against criteria.

ADA Compliance

Physical Ability: Tasks require light physical effort and may involve lifting or carrying light objects; extended periods of keyboard use are common.
Sensory Requirements: Ability to perceive colors and visual cues, hear, and communicate verbally.
Environmental Factors: Essential duties are performed in a typical office setting without exposure to adverse environmental conditions.

View full job page →

Support Jobs in Dublin, GA

IT Help Desk Technician

Merchandising Help Desk Receptionist

Get Support Jobs in Dublin, GA alerts