Support Jobs in Hawthorne, CA

1 job found

Include remote jobs

Today

IT Support Technician (Help Desk)

SpaceX Hawthorne, CA

Hawthorne, CA

Today

$29 - $45/hr Full time Apple Ios Computer Skills Desktop Support

Apply Now

Job Description

SpaceX is hiring an IT Support Technician (Help Desk) to help keep end-user IT services running smoothly across the company. This onsite role in Hawthorne, CA supports employees through the full lifecycle of day-to-day technology, from onboarding and setup to troubleshooting and asset management, including work performed both in person and remotely.

What you can expect to do

Deliver 1st, 2nd, and 3rd tier enterprise help desk support for SpaceX employees.
Own on-site inventory and manage the lifecycle of end-user IT assets.
Procure, configure, and deploy computer hardware and mobile devices.
Set up and support workstations for new and existing staff, including onboarding and offboarding.
Troubleshoot software and hardware issues in person and remotely.
Configure and troubleshoot desktop, label, and large multifunction printers.
Support end-user network connectivity across wired, wireless, and remote access.
Support conference room and audio-visual setups.
Improve help desk workflows in partnership with IT engineering and other teams to address complex problems.
Create instructional documentation and explain technical issues in clear terms for non-technical users.

Required qualifications

High school diploma or equivalency certificate.
1+ years of professional experience building, deploying, and troubleshooting computer systems, hardware, printers, software, and IP networks in an enterprise environment.
Experience supporting Microsoft technologies.
Valid driver’s license.
Ability to work all shifts, including overtime and/or weekends as needed.

Helpful experience

Experience supporting macOS, iOS, and Linux environments.
Technical certifications (examples: A+, Network+, or MCSE).
Knowledge of audio-visual and conference room equipment.
Comfort supporting business-critical systems with a sense of urgency.
Ability to work independently while remaining patient through frequent interruptions.
Strong written, verbal, and phone communication skills.

Benefits

Long-term incentives including company stock, stock options, or long-term cash awards.
Potential discretionary bonuses.
Employee Stock Purchase Plan (discounted stock purchase).
Comprehensive medical, vision, and dental coverage.
401(k) retirement plan.
Short and long-term disability insurance.
Life insurance.
Paid parental leave.
Various discounts and perks.
3 weeks of paid vacation.
Eligible for 10 or more paid holidays per year.

Technology areas you’ll work with

Microsoft technologies, macOS, iOS, and Linux.

Pay and schedule

Pay range is USD 29 - 45 per hour. This is an onsite position in Hawthorne, CA.

ITAR requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain required authorizations from the U.S. Department of State. Learn more about the ITAR here.

View full job page →

Get Support Jobs in Hawthorne, CA alerts

New Support Jobs in Hawthorne, CA, daily.