In Shreveport, LA, this part-time, in-home field role combines hands-on tech support with near-term sales opportunities. You’ll travel daily to residential customers, applying the Serve, Solve, Sell approach to address tech needs and propose tailored solutions, all while benefiting from paid training, ongoing coaching, and commissions.
Responsibilities
- Meet customers in-home, in-office, or wherever they are. Interactions are pre-scheduled to help you meet and exceed sales targets.
- Provide exceptional customer service throughout the entire interaction, always putting the customer first.
- Use your expertise to diagnose and resolve tech issues, delivering clear, user-friendly explanations regardless of the customer’s tech comfort level.
- Ensure customers leave with a workable solution and a product that supports future tech needs.
- Leverage Asurion’s growing product range to offer targeted solutions.
- Listen actively to identify customer needs and position products accordingly.
- Utilize strong negotiation and communication skills to pivot smoothly and secure the appropriate sale.
Requirements
- Comfortable working in a sales environment with set targets
- A valid driver’s license and satisfactory driving record with at least 1 year of driving experience
- Ability to provide proof of valid car insurance (excluding Manhattan)
- A personal vehicle (excluding motorcycles). Appointments are in neighborhoods and cities around your inventory warehouse, with a maximum one-way travel distance of 120 miles
- A varied 5-day weekly schedule that includes evenings, weekends, and holidays
- A personal cellphone for on-the-go communication
- Comfortable working around household pets
- Efficient, adaptable, goal-oriented, persuasive communication skills
- Open-minded with a passion for learning a wide range of skills applicable to diverse career paths
- Naturally outgoing and enjoys interacting with people
- Note: Work hours may vary based on business needs and market demand; flexibility may be required
Pay Rate
USD 20.05 hourly plus mileage reimbursement, phone stipend, and sales commission
About the Role
We are seeking In-Home Sales & Tech Support representatives to work during peak hours. This entry-level position is ideal for someone starting their career who enjoys talking to people and wants hands-on sales experience. You will begin with paid training and then operate independently in the field, building product knowledge and skills in communication, negotiation, and problem-solving.
In the field, you will consistently apply the Serve, Solve, Sell model: serve customers by meeting them where they are, solve by addressing tech needs with clear solutions, and sell by aligning products to those needs. Ongoing coaching and mentoring support your growth and confidence as you stay tech-savvy and customer-focused.
Get to Know Us
Asurion is a global tech solutions leader that cultivates a workplace where employees are valued at all levels. Our products and services serve 350 million+ customers worldwide, a reach larger than many streaming platforms. Our team demonstrates integrity in serving, solving, and selling while listening to customer needs and providing accurate information.
Health and Safety Measures
Employee health and safety are top priorities at Asurion. Meeting customers in their homes enhances the customer experience, and the company works to ensure all employees feel safe while performing their duties.
