Part-time in-home field sales and tech support roles travel to customer residences in Shreveport, LA to deliver hands-on assistance and sales through the Serve, Solve, Sell™ method. The position includes paid training, a base hourly rate with mileage reimbursement, a phone stipend, and sales commissions.

Responsibilities

Provide frontline support to customers using the Serve, Solve, Sell™ framework on every interaction.
Begin with paid training to prepare for independent work in the field.
In the field, consistently apply the Serve, Solve, Sell™ model by meeting customers in-home, in-office, or other locations; pre-scheduling helps you meet and exceed sales targets.
Deliver exceptional customer service throughout each engagement, always prioritizing the customer.
Utilize your expertise to diagnose and resolve tech issues and present clear solutions for varying levels of technical knowledge.
Ensure customers leave with a working resolution and a product that addresses future tech needs.
Leverage Asurion’s expanding product lineup to present tailored solutions.
Listen actively to identify customer needs and position products accordingly.
Apply strong negotiation and communication skills to pivot effectively and pursue the right sale.

Requirements

Comfortable working in a sales environment with defined targets.
Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
Ability to provide proof of valid car insurance (Manhattan excluded).
Personal vehicle (excluding motorcycles). Customer appointments occur in neighborhoods and cities surrounding the inventory warehouse; maximum one-way travel distance is 120 miles.
Ability to work a varied five-day week schedule, including evenings, weekends and holidays to meet customers on their timeline.
Personal cellphone to stay connected while on the job.
Comfortable working around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-minded with a passion for learning a broad range of skills applicable to multiple career paths.
Naturally outgoing and thrives in human interaction.

Benefits

Base hourly rate of $20 per hour is guaranteed for all hours worked, with bi-weekly pay. Earned pay can be accessed early.
Uncapped commissions based on sales performance, paid bi-weekly.
Mileage reimbursement based on IRS guidelines, paid weekly.
A $35 monthly phone stipend.
Three weeks of paid training to prioritize your success.

Here’s What You Can Expect To Do

As a Field Sales Representative, you will be on the front lines assisting customers through the Serve, Solve, Sell™ approach.
You will begin with paid training to prepare you for independent field work.
In the field, you will consistently apply the Serve, Solve, Sell™ model by meeting customers in-home or at other locations, with pre-scheduled visits designed to help you meet and exceed sales targets.

Get To Know Us

Click to see our day-in-the-life video. Asurion is a global tech solutions leader that values employees and fosters a culture where every team member is appreciated, regardless of role. Our products and services support 350M+ customers worldwide. Our experts demonstrate integrity in serving, solving and selling by listening to customer needs and providing accurate information.

Health and Safety Measures

At Asurion, employee health and safety are a top priority. Meeting customers at their homes helps deliver a superior customer experience, and we are committed to ensuring all employees feel safe performing their duties in the field.

In-Home Sales & Tech Support (Part Time)