Support Jobs in Stockton, CA

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IT Support Specialist

EFuel Stockton, CA

Stockton, CA

Today

$26 - $28/hr Full time Active Directory Application Support Device Management

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Job Description

EFuel is looking for an IT Support Specialist to handle day-to-day technology needs and help keep the company’s IT systems running smoothly. This onsite role supports employees across multiple locations, addressing hardware, software, network, and account access issues with a focus on Microsoft 365 administration and secure access.

Based in West Sacramento, the position includes light travel to sites in Northern California and supports a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m.

What you’ll do

Provide technical support for desktops, laptops, mobile devices, printers, and other company equipment.
Monitor and respond to help desk requests, resolving technical issues promptly.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Travel to different sites in Northern California as needed.
Assist users with password resets, multifactor authentication, and account-access issues.
Troubleshoot VPN, Wi-Fi, LAN, and general network connectivity problems.
Create, modify, and disable user accounts in Active Directory and Microsoft Entra ID.
Manage user permissions, security groups, file access, and distribution groups.
Assist with Group Policy, system configurations, software updates, and patching.
Administer Exchange Online mailboxes, licenses, and user provisioning.
Support Intune, endpoint management, and hybrid Microsoft environments.
Help with cybersecurity efforts, including phishing awareness and MFA deployment.
Identify and report potential security incidents.
Configure, deploy, maintain, and track company-issued devices.
Support employee onboarding and offboarding from an IT perspective.
Maintain accurate IT inventory and equipment-assignment records.
Coordinate with vendors for escalated technical issues and third-party systems.
Maintain clear documentation for IT procedures, systems, and troubleshooting steps.

Qualifications

Associate’s or bachelor’s degree in Information Technology or a related field (preferred); equivalent professional experience will also be considered.
Two to five years of IT support or systems administration experience preferred.
Experience administering Microsoft 365 and Exchange Online.
Working knowledge of Active Directory and Microsoft Entra ID.
Experience with Intune or another endpoint-management platform.
Familiarity with help desk ticketing systems.
Apple Business Manager experience preferred.
Experience or working knowledge of Cisco Meraki switches, firewalls, and wireless access points preferred.

Tools and technologies

Microsoft 365, Outlook, Teams, OneDrive, SharePoint
Active Directory, Microsoft Entra ID, Group Policy
Exchange Online, Intune, MFA
VPN, Wi-Fi, LAN
Help desk ticketing systems, Apple Business Manager
Cisco Meraki (switches, firewalls, wireless access points)

Compensation and benefits

Pay: USD $26.00 to $28.00 per hour.

401(k)
401(k) matching
Dental insurance
Health savings account
Life insurance
Retirement plan
Vision insurance

Schedule, location, and work setup

Location: Stockton, CA (onsite), with the position based in West Sacramento.
Expected hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. with light travel to Northern California sites.
Work environment: primarily an indoor office environment with standard office equipment and facilities.

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