Stockton, CA

Support Jobs in Stockton, CA

2 jobs found

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1mo ago

IT Support Specialist

INNOVATIVE INTEGRATED HEALTH Stockton, CA

Stockton, CA

1mo ago Closed

$19 - $26/hr Full time End User Support Hardware Support Help Desk Support

This position is no longer accepting applications (closed Nov 2, 2026).

Job Description

The IT Support Specialist I provides first-level support and helps maintain the IIH mainframe support environment through troubleshooting, repair coordination, and helpdesk assistance.

Responsibilities

Act as the first level technical support.
Resolve issues or escalate to second level technical support as needed.
Handle computer break fixes and configuration issues.
Provide guidance to employees on technical troubleshooting.
Solve technical issues using remote diagnosis via phone or internet-based online support.
Support Helpdesk calls and diagnose equipment problems.
Diagnose and assess cabling, and identify failures related to replacement of boards and components.
Monitor performance of functions needed to prepare and install microcomputers and related equipment, including connections to the data communications network.
Coordinate sending equipment for repair.
Attend and participate in staff meetings, in-services, projects, and committees as assigned.
Follow and support center practices, procedures, and policies, including assigned break times and attendance.
Accept assigned duties in a cooperative manner and perform other related duties as assigned.
Maintain flexibility in the schedule of hours worked.
May require use of a personal vehicle.

Requirements

High School Diploma or GED required.
1+ year of experience within Information Technology required.
IT Certification highly preferred.
Medically cleared for communicable diseases with all immunizations up to date before direct participant contact.
Ability to present information in one-on-one and group settings.
Ability to communicate professionally and confidently.
Demonstrated skills in critical thinking, self-initiative, and self-direction.
Ability to conduct training and informational sessions for all staff.
Ability to communicate effectively.

Working Conditions and Physical Demands

Ability to access all areas of the center throughout the workday.
Lifting requirements: 35 pounds occasionally, 15 pounds frequently, 7 pounds constantly; obtain assistance from another qualified employee when lifting or transferring objects over 25 pounds.
Constant hand grasp and finger dexterity; frequent sitting, standing, walking, and repetitive leg and arm movements; occasional bending and reaching forward/overhead; squatting and kneeling.
Ability to communicate verbally with excellent comprehension of the English language.
Work is generally performed in a standard office/center environment (general work setting).

Travel

Travel to other IIH facilities may be required.

Benefits

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Referral program
Retirement plan
Vision insurance

Core Values

CARE is central to well-being, dignity, and independence of senior participants.
COMPASSION guides kindness, empathy, and understanding in every interaction.
CULTURE supports diverse backgrounds and helps team members feel valued and empowered to grow.
COMMUNITY fosters connection, belonging, and support for participants and families.
COMMITMENT drives quality improvement, innovation, and healthier outcomes.

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2mo ago

IT Support Specialist

EFuel Stockton, CA

Stockton, CA

2mo ago Closed

$26 - $28/hr Full time Active Directory Application Support Device Management

This position is no longer accepting applications (closed Sep 28, 2026).

Job Description

EFuel is looking for an IT Support Specialist to handle day-to-day technology needs and help keep the company’s IT systems running smoothly. This onsite role supports employees across multiple locations, addressing hardware, software, network, and account access issues with a focus on Microsoft 365 administration and secure access.

Based in West Sacramento, the position includes light travel to sites in Northern California and supports a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m.

What you’ll do

Provide technical support for desktops, laptops, mobile devices, printers, and other company equipment.
Monitor and respond to help desk requests, resolving technical issues promptly.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Travel to different sites in Northern California as needed.
Assist users with password resets, multifactor authentication, and account-access issues.
Troubleshoot VPN, Wi-Fi, LAN, and general network connectivity problems.
Create, modify, and disable user accounts in Active Directory and Microsoft Entra ID.
Manage user permissions, security groups, file access, and distribution groups.
Assist with Group Policy, system configurations, software updates, and patching.
Administer Exchange Online mailboxes, licenses, and user provisioning.
Support Intune, endpoint management, and hybrid Microsoft environments.
Help with cybersecurity efforts, including phishing awareness and MFA deployment.
Identify and report potential security incidents.
Configure, deploy, maintain, and track company-issued devices.
Support employee onboarding and offboarding from an IT perspective.
Maintain accurate IT inventory and equipment-assignment records.
Coordinate with vendors for escalated technical issues and third-party systems.
Maintain clear documentation for IT procedures, systems, and troubleshooting steps.

Qualifications

Associate’s or bachelor’s degree in Information Technology or a related field (preferred); equivalent professional experience will also be considered.
Two to five years of IT support or systems administration experience preferred.
Experience administering Microsoft 365 and Exchange Online.
Working knowledge of Active Directory and Microsoft Entra ID.
Experience with Intune or another endpoint-management platform.
Familiarity with help desk ticketing systems.
Apple Business Manager experience preferred.
Experience or working knowledge of Cisco Meraki switches, firewalls, and wireless access points preferred.

Tools and technologies

Microsoft 365, Outlook, Teams, OneDrive, SharePoint
Active Directory, Microsoft Entra ID, Group Policy
Exchange Online, Intune, MFA
VPN, Wi-Fi, LAN
Help desk ticketing systems, Apple Business Manager
Cisco Meraki (switches, firewalls, wireless access points)

Compensation and benefits

Pay: USD $26.00 to $28.00 per hour.

401(k)
401(k) matching
Dental insurance
Health savings account
Life insurance
Retirement plan
Vision insurance

Schedule, location, and work setup

Location: Stockton, CA (onsite), with the position based in West Sacramento.
Expected hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. with light travel to Northern California sites.
Work environment: primarily an indoor office environment with standard office equipment and facilities.

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Support Jobs in Stockton, CA

IT Support Specialist

IT Support Specialist

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