Support Jobs in Warminster, PA

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2d ago

Help Desk / IT Support Specialist

Sabre Systems LLC Warminster, PA

Warminster, PA

2d ago

Full time End User Support Hardware Support Help Desk Support

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Job Description

On-site role in Warminster, Pennsylvania, supporting the IT department with administrative and operational duties, including procurement, service desk routing, asset tracking, and first-line technical assistance.

Responsibilities

Acts as the initial point of contact for IT inquiries and routes issues to the appropriate system support teams.
Maintains conference room technology, including projectors, speakerphones, and webcams, ensuring seamless meetings with tools such as Microsoft Teams.
Supports IT asset management, tracking hardware, software, licenses, maintenance agreements, systems, and other items tracked by the department.
Creates precise technology and office supply purchase requests, while monitoring progress and reporting the status of acquisitions.
Manages IT related invoices from approval through accounts payable processing.
Oversees urgent shipments from order placement to delivery.
Keeps CRM and other reporting systems current and accurate.
Creates, edits, and terminates user accounts as needed.
Resets user passwords as required.
Supports IT staff on projects and workload, performing project tasks as needed.
Conducts information gathering and documentation using online resources and research sites.
Fosters communication between the IT department and other teams.
Performs miscellaneous administrative duties as required.

Requirements

At least one year of experience providing IT support in a corporate environment.
Strong understanding of basic computer and network concepts; comfortable with technology and web resources.
Experience with Windows 11 and iOS and Android mobile devices.
Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
Excellent written and verbal communication skills.
Highly self-motivated and customer-focused.
Ability to plan, prioritize, and support multiple assignments and projects simultaneously.
Well organized with the ability to work with minimal supervision and to solve problems.
Clear and effective communication with colleagues at all levels within the organization.
Ability to adhere to timelines and maintain a professional demeanor under pressure with multiple deadlines.
Openness to new challenges, ongoing learning, flexibility, and adaptability to change.
U.S. citizen and will be required to pass a background check.

Technologies

Microsoft Teams
Windows 11
iOS
Android
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
CRM

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