Support Jobs in West Chester, OH

1 job found

Include remote jobs

17d ago

Nexus Wifi West Chester, OH

West Chester, OH

17d ago

$17 - $23/hr Full time Cisco Field Service Hardware Deployment

Collaborate with a field team to pull and terminate Cat6 cabling for network backbone installations
Deploy routers, switches, firewalls, and access points to build functional IT networks atop the installed cabling
Travel pattern typically involves about one week on installations and travel for every two weeks on local work
Must have experience with Cat5e/Cat6 cabling technologies and RJ45 termination
Require a valid driver’s license and reliable transportation
Role rotates weekly between installation tasks and technical support duties
Technical Support Specialist duties include assisting our nationwide client base by resolving network issues
This position operates within an inbound call center for managed LAN, WAN, and Wireless services
Primary equipment includes Ubiquiti gear, with additional deployments from Ruckus, Cisco, and Meraki
Work primarily with network devices such as routers, switches, wireless access points, and firewalls, plus end user equipment like PCs, printers, POS systems, and security cameras

Cabling experience: 1 year (Required)
Field service experience in cables, internet, and satellite contexts: 1 year (Preferred)
Experience with Cat5e/Cat6 cabling technologies and RJ45 termination is a must
Must hold a valid driver’s license and have reliable transportation

2 weeks paid vacation per year
Sign on bonus
Yearly
No health benefits currently offered, but health insurance premium offset can be provided
Professional assistance
Paid time off
Professional development assistance

Part of a team that installs and terminates Cat6 cabling
Install routers, switches, firewalls, and access points to create IT networks atop this infrastructure
Travel pattern: approximately one week on installs/travel for every two weeks local
Experience with Cat5e/Cat6 cabling technologies and RJ45 termination is required
Must hold a valid driver’s license and have reliable transportation

Support our nationwide client base of about 700 by resolving network issues across managed services
Inbound call center environment handling LAN, WAN, and Wireless service requests
Primary equipment is Ubiquiti, with deployments from Ruckus, Cisco, and Meraki as well
Work primarily with network equipment such as routers, switches, wireless access points, and firewalls, plus end user devices like PCs, printers, POS systems, and security cameras

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