Hardware Deployment

Hardware Deployment Support Jobs

10 jobs found

1d ago

Product IT & Tech Support Specialist (m/f/x)

LAP GmbH Laser Applikationen Boynton Beach, FL

Boynton Beach, FL

1d ago

Full time Active Directory Application Support Database

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Job Description

Lead onsite IT and technical support for LAP product devices deployed in hospital settings, guiding installation, configuration, network integration, cybersecurity compliance, and post-implementation support.

Responsibilities

Lead on-site system deployment, configuration, and customer acceptance testing.
Act as the technical lead for on-site software installation and setup.
Configure system software, hardware, and network settings for product devices, including wired and wireless connections.
Implement client/server databases with archiving and remote backup configurations.
Coordinate deployment within the hospital LAN and establish connectivity to remote DICOM devices (TPS, TDS, TMS).
Support hospital IT in integrating the system with LAN, cybersecurity measures, encryption policies, and Active Directory requirements.
Produce thorough technical documentation and reports.
Lead pre-installation project planning activities.
Collaborate with hospital IT to complete required IT survey documentation prior to installation.
Coordinate pre-installation electrical, power backup, remote access, and network prerequisites for hardware deployment.
Contribute to technical drawings and manuals, covering cabling, computer topology, and network diagrams.
Coordinate and assist LAP hardware and clinical implementation teams during planning.
Provide off-site and on-site technical support.
Deliver advanced remote support and train the help desk on triage procedures.
Assist the clinical team with on-site support and post-commissioning service for software and hardware troubleshooting and resolution.
Perform on-site and remote software upgrades and remote configuration of system components.

Requirements

Experience with or knowledge of radiation therapy workflows and hospital IT network requirements is preferred.
Cybersecurity best practices knowledge.
Proficiency in wired and wireless networking.
Understanding of client/server architectures.
PC administration and broader network administration skills.
Knowledge of network switches and routing concepts.
Experience with DICOM is advantageous.
Active Directory administration experience.
Database administration experience.
Experience with computer hardware and cabling.

Technologies

RadCalc radiation dose verification software
DICOM
Active Directory (AD)

Benefits

Collaborative, trust-based team environment
Healthy, environmentally and socially responsible workplace
Opportunities for professional development and expanded responsibilities
Flexible working hours supporting work-life balance
Personalized onboarding plan for a smooth start
Competitive compensation package
Healthcare benefits
401(k) retirement plan

Education and Certification

Bachelor of Science in medical physics, computer science, electrical engineering, computer information systems, biomedical engineering, or a related field, or equivalent
Related certifications preferred: networking, cybersecurity, database, and server certifications

Required knowledge

Familiarity with radiation therapy workflows and hospital IT network requirements is preferred
Cybersecurity principles and practices
Wired and wireless networks
Client/server architecture concepts
PC and network administration
Switching and routing knowledge
DICOM knowledge is preferred
Active Directory administration experience
Database administration
Computer hardware and cabling expertise

Soft skills

Excellent written and verbal communication with intercultural competence
Strong analytical thinking, rapid understanding, and commitment to quality
Structured documentation practices and process orientation
Discretion and professional conduct in hospital settings
Team player who can work autonomously when needed
Strong customer service orientation and solution-focused mindset
Comfortable communicating with hospital staff such as Medical Technologists, Physicists, and Doctors

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2d ago

IT Desktop Support Technician

Komatsu Mining Corp. Milwaukee, WI

Milwaukee, WI

2d ago

$49k - $61k/yr Full time Application Support Customer Support Device Management

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Job Description

An IT Desktop Support Technician will join Komatsu Mining Corp. at the Milwaukee site to provide on-site and remote support for end-user hardware and workplace technologies. The role centers on quick, effective issue resolution, hands-on deployment, and cross-functional collaboration to sustain high-quality service, including conference room AV support and professional handling of executive needs. The position operates within a manufacturing context, adhering to corporate standards for security and endpoint management.

Location: Milwaukee, WI (onsite)

Salary: USD 49,100 - 61,400 per year

Responsibilities

Provide on-site and remote technical support for end-user devices and workplace technologies, including PCs, laptops, tablets, mobile devices, RF guns, printers, and conference room equipment.
Troubleshoot hardware, software, and connectivity issues for end users, escalating to senior technicians or analysts when necessary to ensure timely resolution.
Carry out endpoint deployment and imaging tasks using standardized tools such as Intune and SCCM, and participate in patch validation and software installations per defined procedures.
Maintain accurate documentation and timely completion of incidents and service requests to repair, deploy, configure, and maintain desktops, laptops, and other IT equipment.
Assist with conference room AV systems, including setup and live support for onsite meetings and video conferencing (Teams, Zoom, Webex).
Support VIP users and executive staff with a high level of professionalism.
Escalate complex issues to senior support staff or system administrators as needed.
Support IT team efforts with system rollouts, upgrades, and routine maintenance tasks.
Ensure endpoints comply with corporate standards, security tools, and patching requirements to maintain environment health and security posture.

Requirements

High school diploma or equivalent required; an associate’s or bachelor’s degree in IT or a related field is preferred.
Two or more years of experience in IT support, help desk, or a related technical role.
Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician are a plus.
Ability to travel to other Komatsu locations as needed, up to 10%.
Working knowledge of Windows 11 and macOS client environments.
Proficiency with Microsoft Office Suite, Office 365, and common business applications.
Basic understanding of networking concepts (IP, DNS, DHCP).
Strong time management, problem solving, troubleshooting, and multitasking abilities.
Experience in a production or manufacturing environment.

Technologies

Intune
SCCM
Teams
Zoom
Webex
Windows 11
macOS
Office 365
Microsoft Office Suite

Benefits

Medical, dental, and vision coverage with HSA and wellness programs
401(k) and/or employee savings programs
Paid time off including vacations and designated holidays
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs

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5d ago

Help Desk Technician (IT)

UDC USA Inc Grain Valley, MO

Grain Valley, MO

5d ago

$55k - $78k/yr Full time Active Directory Application Support Cloud Platforms

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Job Description

UDC USA Inc is seeking a Help Desk Technician (IT) to deliver frontline and advanced IT support across its sites in Florida, Missouri, and Texas. The role is primarily based in Grain Valley, MO, operating in a hybrid environment with opportunities to work remotely while supporting multiple locations and IT infrastructure needs.

Responsibilities

Serve as the primary point of contact for end-user technical support (phone, email, ticketing system).
Troubleshoot and resolve hardware, software, printer, and connectivity issues, from routine requests to advanced problems.
Set up, configure, and deploy laptops, desktops, and peripherals.
Administer Microsoft 365 applications and services for end users.
Manage Active Directory / Entra ID accounts, groups, and permissions; execute user onboarding and offboarding.
Assist with server maintenance, backups, patching, and monitoring.
Troubleshoot network connectivity issues and support switches, VPNs, and wireless infrastructure; coordinate with vendors and ISPs as needed.
Provide hands-on and remote support to users across all company sites.
Apply and help maintain security controls in line with CMMC / NIST SP 800-171 requirements.
Assist in gathering and documenting compliance evidence, including access reviews and asset inventory.
Log, track, and document tickets, resolutions, asset inventory, and procedures accurately.
Follow all company security policies when handling systems and data.

Requirements

Associate’s degree in Information Technology, Computer Science, or a related field (Bachelor’s degree strongly preferred). Equivalent combination of 5+ years of progressive, relevant IT experience may be substituted for the formal degree requirement.
Minimum of three (3) years of hands-on IT help desk or technical support experience, with demonstrated ability to independently diagnose and resolve complex tier-2 technical issues.
Proven proficiency administering Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive, Intune), managing Active Directory / Microsoft Entra ID user accounts, groups, and permissions, and executing user onboarding/offboarding processes.
Strong practical experience troubleshooting and supporting Windows 10/11 endpoints, printers, peripherals, network connectivity (LAN/WAN, VPN, wireless), and basic server administration (backups, patching, monitoring).
Current CompTIA A+ and CompTIA Network+ certifications (or demonstrated equivalent expertise).
Eligibility to obtain and maintain any required U.S. Department of Defense security clearance or Common Access Card (CAC) necessary to support government contracts.

Technologies

Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Intune)
Active Directory / Microsoft Entra ID
Windows 10/11
VPN
LAN/WAN
Wireless networking

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Salary

USD 55,000 - 78,000 per year

Security Clearance

Secret (Required)

Travel

Willingness to travel 25% (Required)

Work Location

Hybrid remote in Grain Valley, MO 64029

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13d ago

Tech Support / Network Installer (Some Travel)

Nexus Wifi West Chester, OH

West Chester, OH

13d ago

$17 - $23/hr Full time Cisco Field Service Hardware Deployment

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Job Description

Responsibilities

Collaborate with a field team to pull and terminate Cat6 cabling for network backbone installations
Deploy routers, switches, firewalls, and access points to build functional IT networks atop the installed cabling
Travel pattern typically involves about one week on installations and travel for every two weeks on local work
Must have experience with Cat5e/Cat6 cabling technologies and RJ45 termination
Require a valid driver’s license and reliable transportation
Role rotates weekly between installation tasks and technical support duties
Technical Support Specialist duties include assisting our nationwide client base by resolving network issues
This position operates within an inbound call center for managed LAN, WAN, and Wireless services
Primary equipment includes Ubiquiti gear, with additional deployments from Ruckus, Cisco, and Meraki
Work primarily with network devices such as routers, switches, wireless access points, and firewalls, plus end user equipment like PCs, printers, POS systems, and security cameras

Requirements

Cabling experience: 1 year (Required)
Field service experience in cables, internet, and satellite contexts: 1 year (Preferred)
Experience with Cat5e/Cat6 cabling technologies and RJ45 termination is a must
Must hold a valid driver’s license and have reliable transportation

Technologies

Cat5e cabling
Cat6 cabling
RJ45 connectors
Routers
Switches
Firewalls
Access points
Ubiquiti
Ruckus
Cisco
Meraki
PCs
Printers
POS systems
Security camera systems

Benefits

2 weeks paid vacation per year
Sign on bonus
Yearly
No health benefits currently offered, but health insurance premium offset can be provided
Professional assistance
Paid time off
Professional development assistance

WIFI INSTALLER

Part of a team that installs and terminates Cat6 cabling
Install routers, switches, firewalls, and access points to create IT networks atop this infrastructure
Travel pattern: approximately one week on installs/travel for every two weeks local
Experience with Cat5e/Cat6 cabling technologies and RJ45 termination is required
Must hold a valid driver’s license and have reliable transportation

TECH SUPPORT SPECIALIST

Support our nationwide client base of about 700 by resolving network issues across managed services
Inbound call center environment handling LAN, WAN, and Wireless service requests
Primary equipment is Ubiquiti, with deployments from Ruckus, Cisco, and Meraki as well
Work primarily with network equipment such as routers, switches, wireless access points, and firewalls, plus end user devices like PCs, printers, POS systems, and security cameras

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20d ago

IT Help Desk Technician

CSA Global LLC Washington, DC

Washington, DC

20d ago

Full time Application Support Computer Skills End User Support

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Job Description

The incumbent will operate within CNIC’s technical support structure, delivering timely assistance to a large user base while adhering to government standards and ticketing protocols. The role requires a proactive approach to incident management, documentation, and asset support for a diverse set of devices and technologies.

Responsibilities

Provide troubleshooting and remediation for desktop operating systems (notably Windows 10) and periodic updates.
Install and support new or reissued PC hardware and software, addressing issues as they arise.
Accurately complete CNIC user agreement forms and other property control processes, securing signatures and distributing forms promptly.
Integrate system peripherals such as printers, scanners, digital senders, and mass storage devices into users’ workstations.
Configure and support end‑user network connectivity, including wired and wireless LAN in building 111.
Demonstrate knowledge of Google Android and Apple iOS operating systems used on mobile devices and supported hardware like smartphones and tablets.
Show proficiency in Android’s Linux‑based open‑source technology and troubleshoot devices from major manufacturers such as Samsung Android devices and Apple iPhone/iPad, aligning with government standards to customize and resolve user issues.
Complete Purebred training to perform Purebred Agent duties, assist mobile wireless users registering credentials with the DISA database, and verify STIG requirements on smartphone devices.
Provide support for all IT equipment including PCs, printers, portable computers, multi‑function devices, smartphones, Polycom video teleconferencing units, and other IT assets.
Install, configure, and support current and future networking protocols for both wired and wireless connectivity for local and remote users.
Install, configure, and troubleshoot Outlook and guide users in managing email rules, folders, and archives.
Log initial service requests that bypass the NMCI Helpdesk into the CNIC G2 Trouble Ticket Tracking Database within an agreed timeframe, no later than 4 business hours after completion of the call.
Acknowledge incidents within the specified timeframe and keep users informed.
Document all tasks, troubleshooting steps, and current incident status in the G2 Trouble Ticket Tracking Database within 4 business hours after the most recent customer contact.
Perform hardware relocation, installation, expansion, connection/disconnection, upgrades, maintenance, and preventive maintenance of computer systems and peripheral devices.
Provide support for CAC deployment, and troubleshoot smart card readers, middleware, and PKI certificates; assist CNIC personnel with CAC cards and software certificates.
Deliver unserviceable or excess IT equipment to the staging area for disposal.
Support asset inventory services for IT peripherals, including external drives, Apple devices (iPhones, iPads, wireless devices), iPads, Mifi units, VTC units, monitors, laptops, and desktops for 750+ users.

Requirements

Active Secret clearance is required.
Bachelor’s degree.
Six years of technical experience with a broad range of hardware and software applications.
Strong customer interface skills and the ability to communicate effectively with a diverse user base.

Technologies

Windows 10
Google Android
Apple iOS
Android's Linux‑based open‑source technology
Samsung Android devices
iPhone and iPad hardware
Outlook
CNIC G2 Trouble Ticket Tracking Database
NMCI Helpdesk
CAC deployment and smart card readers
PKI certificates
Security Technical Implementation Guide (STIG) requirements
DISA database
Polycom video teleconferencing (VTC) units

Physical Requirements

Sit for extended periods at a computer workstation.
Use hands and fingers to operate keyboards, mice, and related input devices.
Communicate effectively, both verbally and in writing.
Visual abilities including close, distance, and depth perception, with the ability to adjust as needed.
Stand, walk, bend, or reach and access equipment located in data centers, offices, or under desks.
Lift and/or move equipment weighing up to 25 pounds.

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20d ago

Help Desk - Tier II&III

Progression Inc Washington, DC

Washington, DC

20d ago

Full time Application Support Computer Skills Customer Service

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Job Description

Progression Inc is seeking a Help Desk – Tier II/III professional for an onsite role in Washington, DC. The position requires an active Top Secret clearance and 3 to 5 years of desktop support experience, with duties spanning desktop deployment, issue diagnosis, user guidance, IT audits, ticket management, and relocation support.

Responsibilities

Install desktops, portable computers, peripherals, and software for networked, classified and unclassified, and standalone environments.
Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures.
Provide users with information, guidance, and instruction on the use of desktop and portable computer hardware and software.
Analyze and assess customer service requests and deliver prompt technical solutions.
Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products.
Prepare progress/status reports and submit to team leads as required.
Utilize trouble-ticketing software for opening, updating, and closing tickets in a timely and appropriate manner.
Identify and document opportunities for process improvements.
Communicate effectively with users by telephone, electronic communications, or in person.
Prepare equipment for reuse or manage surplus property actions.
Provide technical support for customers located at remote locations as required.
Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals.
Coordinate the disassembly and reinstallation of IT equipment to support office relocations and new buildings or locations.

Requirements

Active Top Secret clearance required
3 – 5 years of Help Desk Tier II experience
3 – 5 years of installing, maintaining, and repairing desktop operating systems
3 – 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers
Bachelor's degree required, or 5 years of equivalent experience
Physical ability to lift up to 50 lbs; capable of walking, squatting, bending, twisting, lifting, crawling under desks, reaching overhead, carrying items, and pushing/pulling carts loaded with equipment

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21d ago

User Support Specialist-Helpdesk

Guerra LLP San Antonio, TX

San Antonio, TX

21d ago

$45k - $55k/yr Full time Cloud Platforms Customer Support End User Support

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Job Description

Onsite Tier 1 IT support for a 100+ user macOS and iOS environment in San Antonio, TX, delivering device management via JAMF Pro and leveraging Microsoft 365 for productivity, with duties spanning onboarding, asset control, documentation, and occasional in-person assistance.

Responsibilities

Respond to helpdesk tickets, phone calls, and emails to resolve hardware, software, and network issues, escalating complex problems as needed.
Install, configure, and support macOS workstations, iOS devices, and related peripherals.
Administer software deployments, system updates, and upgrades to keep endpoints current and secure.
Operate and support the JAMF Pro environment for Apple device management and policy enforcement.
Maintain an accurate IT asset inventory, including user devices, software licenses, and peripherals.
Create and update user-facing documentation such as quick reference guides, Help Sheets, and FAQs.
Assist with onboarding of new hires and conduct end-user training sessions as required.
Provide on-site support for legal proceedings and firm events when necessary.
Research and recommend IT tools and improvements aligned with industry trends and organizational needs.
Stay informed about security best practices and contribute to compliance efforts.
Participate in routine IT maintenance and other duties as assigned by the department.

Requirements

Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
3+ years of IT support experience in a macOS/iOS-centric business environment.
Hands-on expertise with macOS versions 13 and newer.
Proficiency with Microsoft 365, including Office apps, Teams, SharePoint, and OneDrive.
Practical experience with JAMF Pro or comparable Apple device management platforms.
Strong troubleshooting abilities and solid knowledge of computer hardware and networks.
Excellent written, verbal, and interpersonal communication skills.
Ability to prioritize tasks and manage time effectively in a fast-paced setting.
Willingness to travel for occasional in-person support.